Having Customized Solutions is Key
for U.S. volume, allowing for high-touch service, flexibility and customization supported by the stability of a global network and ease of a single provider outside of the U.S.
Fox is one of the largest BCD Affiliates and the relationship is over 15 years’ strong. Both Fox and BCD maintain a privately held ownership structure and a long-term relationship that is not impacted by industry consolidation.
Both Fox and BCD use Net Promoter Score (NPS) to understand and engage travelers throughout their journey. Our shared technology approach delivers consistent touchpoints and resources regardless of what country the traveler is from.
Locate and message travelers globally from one central source to access traveler and risk data in real-time.
A single SLA to provide consistency in service delivery measurement in every country.
Both Fox and BCD hold the highest level designation with Concur as TMC Partner Elite.
Both Fox and BCD operate the same quality control systems to deliver consistency globally.
DecisionSource aggregates global data and is supported by universal management information standards across every country to deliver accurate, consistent reporting.
BCD owns and operates the majority of in-country operations, delivering the strength and steadiness of a global network whether your travel program is operating in only a few countries to the over 100+ locations supported by the Fox and BCD relationship.
Fox provides governance and management of the contractual relationship, encompassing BCD locations around the globe. A Fox Global Client Solutions Manager will lead your program management globally.