Online Fulfillment Specialist
Join our team! We are currently in search of an individual that possesses exceptional customer service skills with a strong attention to detail to fulfill our need for an Online Fulfillment Specialist.
This role will be responsible for supporting our rapidly-increasing customer base. This is a hands-on position that will fulfill our Business Travel clients’ online travel reservations while providing excellent customer service to both internal and external customers.
A day in the life of an Online Fulfillment Specialist at Fox may include:
Provide fulfillment of online travel reservations for domestic, trans-border and international itineraries.
Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients.
Maintain working knowledge of airline practices, programs and operations.
Maintain high level of competency on Travelport GDS.
Provide specialized services to VIP clients.
Ability to work flexible hours/shifts as determined by business need.
Knowledge of industry codes and practices
Strong verbal and written communication, interpersonal and organizational skills
We’d Love It If You Also Have:
3+ years related experience OR equivalent combination of education and experience
Exceptional customer service skills
GDS proficiency, Travelport preferred
Excellent attention to detail
Here’s what Fox World Travel has to Offer You:
Fast-paced, flexible and willing to Find-a-Way work environment. As one of Wisconsin’s largest travel companies and one of the elite “Top 20” in the US, we have experienced rapid growth in recent years. So much in fact, Inc. Magazine has named us one of the 5000 Fastest Growing Private Companies in America, 4 years in a row. This allows Fox World Travel to offer competitive salaries and benefits, while maintaining a special small company feel. We are committed to employee development and try to fill most of our positions from within, which means you'll have room to grow and advance your career.
If you like the sound of what it means to be a Fox World Travel team member and you meet the qualifications above, please submit your resume along with a brief explanation about why you would be a good fit for this position to: [email protected] .
Equal Opportunity Employer
Join our team! Fox is looking for an individual that possesses exceptional customer service skills with a strong attention to detail to fulfill our need for an Online Fulfillment Specialist. If you are looking to join a fast-paced and fun working environment, we encourage you to apply.
Please email your cover letter and resume (in MS Word format, please) to: Human Resources Department or mail cover letter and resume to:
Fox World Travel, Inc.
Attn: Manager, Human Resources
P.O. Box 2386
Oshkosh, WI 54903-2386
Qualified applicants will then be contacted as suitable positions become available. Thank you!View other career opportunities