Manager - Vacation Travel Sales Office; Appleton, WI
Fox is in search of a Foxceptional Branch Manager, to develop and maintain a professional sales office capable of fulfilling the mission of Fox World Travel. This leader will lead associates to achieve the highest level of customer service expectations, revenue growth and profitability with an ultimate goal of delivering consistent quality products and services to all customers.
Not only does Fox World Travel have a great service – we have great people too. As one of the fastest-growing and highly-respected travel service companies in the nation, we are driven by the hard-working and creative individuals that are passionate about what they do. Part of being in a growing company is that change is constant — which keeps life exciting at Fox. As a team, we are continually striving to evolve, embracing change to achieve bigger and better things and we’re looking for someone to assist in that growth.
A day in the life of this Leader might include:
Providing clear direction, resources, and support ensuring the team has the platform to achieve their goals, whether developmental or role critical, by ensuring ongoing honest feedback (both positive and improvement related).
Maintaining and integrating, when applicable, trends and new initiatives within the travel industry.
Providing guidance and training amongst the office sales force as related to industry knowledge (including supplier rules and regulations).
Ensuring that internal expertise is utilized (‘knowledge management’) with a focus on peer to peer, rather than always top-down coaching, to best support team development.
Remaining adept at selling techniques and knowledgeable while actively selling travel products and tour packages.
Directing accountability to effectively lead the sales office team including: scheduling, performance management, providing motivation and development feedback, and disciplinary action.
This might be the job for you if you have:
At least 3 years of successful vacation travel sales experience with increasing levels of responsibility including demonstrated ability to lead and coach with prior supervisory experience.
A high-level knowledge based on travel agency operations and procedures across the travel industry, fares and markets.
Understanding of the sales and marketing process; business acumen.
We’d Love it If You Also Have:
Ability to supervise and work effectively in a team environment.
Flexibility to manage multiple competing priorities in an ever-changing work environment.
Possess effective listening skills with the ability to determine root cause quickly, check for shared understanding and address misunderstandings promptly.
Strong interpersonal skills and problem-solving ability.
Here’s what Fox World Travel has to Offer You:
If you like the sound of what it means to be a Fox World Travel team member and you meet the qualifications above, please submit your resume along with a brief explanation about why you would be a good fit for this position to: [email protected] .
Equal Opportunity Employer
Please email your cover letter and resume (in MS Word format, please) to: Human Resources Department or mail cover letter and resume to:
Fox World Travel, Inc.
Attn: Talent Acquisition Consultant
P.O. Box 2386
Oshkosh, WI 54903-2386
Qualified applicants will then be contacted as suitable positions become available. Thank you!View other career opportunities