The Castle is Open: What You Need to Know


It’s a whole new world out there, and the reopening of Disney sure is exciting, but we know that it also comes with a lot of questions as we face the new normal. Our heads are already spinning thinking about the Disney parks reopening, and we aren’t even on the teacups!  But the Fox Dream Team has put together this list of FAQs so that you won’t have any worries for the rest of your days.


Can I buy tickets to go to Disney right now?

All new ticket sales are currently on hold. Annual Passholders and those with existing tickets will be allowed to make reservation requests first before any new tickets are sold. Stay tuned for updates on when new ticket sales open.

Will there be limits to the amount of people that are allowed at Disney?

Yes, Disney will be limiting capacity for parks, restaurants and other areas. Additionally, some restaurants and other attractions might not be open for normal operation due to social distancing and limited contact guidelines. Park attendance will now be handled and managed through a new reservation system, so that they can better manage crowds and attendance. Let a dream team member help you navigate the new reservation system.

What about Disney Hotels?

As with new ticket sales, Disney is not currently accepting new hotel reservations. This way they can ensure proper care of those with existing reservations. Stay tuned for updates on when new hotel reservations can be made.

Are masks required for workers and guests?

Face coverings are required for Guests (ages 2 and up) and all Cast members. Costume masks do not meet face mask requirements and are prohibited from being worn, in alignment with existing rules.

Will I need to have a health screening?

It is possible that upon entering Disney or Disney Springs, you might be asked to participate in a temperature screening with no-touch thermometers. Anyone with a temperature of 100.4 F or above will not be allowed entry; those in their party will also not be allowed entry.

Will there still be fireworks & parades?

At this time, shows, parades and fireworks will have limited availability and may even remain closed.  Make sure to work with your Dream Team Advisor to ensure you have the most up to date information.

Are their hours different?

Extra magic hours are currently on hold, so the magic cleaning team at Disney can have enough time to ensure park cleanliness and safety for all guests.

What about the social distancing?

Disney has set up physical barriers in public areas such as cash register or guest relations. There will also be addition signage and ground markings to assist with navigation and keeping safe spacing.

What about my existing dining and experience reservations?

Disney has made the decision to cancel all previously requested dining and experience reservations to allow for limited capacity standards. They will be reopening reservations according to these new restrictions when the parks reopen. Reservations will also now change from a 180 – day booking window to a 60 – day booking window to allow for potential changes due to the constantly changing state of COVID19. Your Fox Dream Team member can assist you with your reservations.

Anything else that I should know?

In order to further assist with cleanliness and the spreading of germs, Disney will be going primarily cashless. Debit cards, credit cards, and MagicBands are highly recommended to ensure limited contact.  You can also purchase Disney gift cards.

How is sleeping beauty going to wake up without a kiss?

There is still lots of magic in Disney, so we are pretty sure our favorite mouse can help find a way!

Details are constantly changing, so be sure to check back often or connect with a Fox Dream Team advisor for the most recent information.



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