Duty of Care vs. Risk Management

What’s the difference between duty of care and risk management?  When it comes to travel, the two terms are used somewhat interchangeably. While they are related, they are very different.

Duty of care is an organization’s legal and ethical obligation to do everything reasonably practical to protect the health and safety of employees.  It applies to events as wide-ranging as terrorism to severe weather phenomena to smaller-scale emergencies, such as illness or personal injury.

Risk management, on the other hand, is how organizations fulfill their duty of care responsibilities by mitigating risk to the company and traveler through the application of smart policies, data analysis and security technology. With the overlap, it is easy to see why they can get confused.

The scope of duty of care becomes much more complicated as the world and its economy becomes more globalized—this is where risk management comes in. It is important organizations have the infrastructure to connect their travel management and travelers to the proper tools to safeguard them while traveling in the U.S. or abroad.

Fox has extensive experience developing risk management programs. We can provide and coordinate risk management tools to fulfill your legal obligation—duty of care.

Fox has the technology for latest risk assessments and potential travel threats globally, which allows for quick and real-time access to traveler locations anywhere in the world. Pre-trip country advisories and all relevant travel alerts can be delivered directly to the traveler with company risk administrators sending an aggregate of all impacted company travelers.

Fox offers duty of care and risk management consultation and implementation as part of our standard services.


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