Over the last several years, we have seen a greater focus on the needs of the traveler—from traveler happiness to traveler friction to traveler well-being. Today more than ever, the considerations and concerns of your travelers should be a major input to travel program decisions. Together, Matt Holman, co-founder of the Business Travel Wellbeing Community and Mia Beltran, Director of Customer Experience at Fox, will share how a focus on the traveler can not only improve traveler well-being, but help build a travel program that meets the needs of your organization.

This webinar was recorded on May 26, 2020.