Fox World Travel is pleased to announce the addition of Sam Hilgendorf as Chief Information Officer (CIO). In this role, Hilgendorf will oversee the Fox World Travel Information Technology (IT), Application & Product Development, Travel Technology, and Data Analytics teams.
With over 20 years of experience in the IT and professional services industry, Hilgendorf has a broad understanding of today’s technology landscape. He also possesses an intense focus on creating a positive customer experience, which is perfectly inline with Fox World Travel’s customer-centric approach.
“Sam’s constant quest for innovation is sure to enhance our already unrivaled technology teams’ innovative solutions for our customers and associates alike”, states Chip Juedes, Fox World Travel’s Chief Executive Officer. “We are all looking forward to Sam driving our technology roadmap with his unwavering focus on the customer experience, both internal and external, through emerging technology solutions.”
Most recently, Hilgendorf served as Vice President of Advanced Services for OneNeck IT Solutions. His team was accountable for the design and implementation of customer on-premise IT solutions along with cloud migration services. Under his guidance, the team went through a significant transformation, substantially improving their profit margin in under two years. Previously, he was Senior Manager of Professional Services at CDW with accountability for the services portfolio for the Great Plains region and for the Services Product Development Team.
“Fox World Travel’s drive to ensure their customers always have a great travel experience, combined with an inherent passion for technology innovation is something any technology leader would want to be a part of.” says Hilgendorf, “I couldn’t be prouder for the opportunity to serve the Fox family and their customers. I’m looking forward to contributing my capabilities and breadth of knowledge to Fox’s mission of becoming the world’s best travel partner.”