The Importance of Technology to the Traveler’s Journey
Technology is integral to every part of the traveler journey. Whether it’s booking flights online, viewing your itinerary on a mobile travel app or reading hotel reviews, embracing technology is important. This is where a technology-driven travel management company, like Fox World Travel, excels. Here are key ways Fox stays on top of the trends in travel technology.
Open to Unique Solutions
Corporate travel programs are each unique and Fox is dedicated to exceeding your requirements by supporting the best-in-industry technology that will help you achieve your specific objectives. Whether providing custom reports or managing a fleet of company vehicles, our goal is to fulfill your travel needs through the adoption of third-party tools or the creation of software by our technology team. We save you time and resources by identifying and offering custom solutions.
Continual Market Evaluation
Fox is constantly evaluating new solutions to augment our strong portfolio of technology offerings. By staying in front of the latest trends and monitoring feedback from our travelers, we can enhance the traveler experience through the adoption of new travel technology. We remain a technology pioneer by maintaining strong industry knowledge and partnerships. As business travel continues to evolve, this industry knowledge proves pivotal in offering you the latest tools, further enhancing the travel experience.
Enhance Traveler Experiences
Improving customer experience through traveler engagement software, like Rocketrip, is a recent example of Fox’s commitment to enhancing the traveler experience. By introducing a traveler interactive platform — such as a system of rewards based on actions — to the traveler journey, your employees become engaged and excited to save your program money. Director of Travel Technology, Jared Bachman said, “Empowering and rewarding travelers is one way to add an element of fun to the business experience. When customers are having fun, they are more likely to feel engaged with the corporate travel program and TMC.”
Fox seeks to innovate through technology that complements existing solutions. “When we consider third-party or in-house technology, we use our 3i Philosophy to help guide us. 3i technology has to be innovative, intuitive, and intelligent,” said Director of Application & Product Development, Jeremy Dyken. “We also look for integration opportunities between all of our systems. If the technology can meet those expectations while delivering value to clients, there’s a high likelihood that we will proceed with its adoption.”
If you’re interested in learning how Fox’s technology-driven approach can enhance your travel program, contact us.
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