Disney Planning Q&A with Chelsea from the Fox Dream Team

If there’s one thing we know well, it’s that when it comes to planning a Disney vacation, it may not seem like the easiest task. This is where our Dream Team comes in! We have the expertise to make your Disney vacation planning a breeze, all while keeping the magic in your heart. Dream team member, Chelsea, is answering 5 of the most frequently asked questions below.


Q: What exactly is Disney Genie and when traveling with a number of people, does the app give the same information across the board for those who are traveling in your group?

A: When you select the interests for the group you are traveling with, the recommendations that the app will give you is based off the initial interests you selected. The app is simply giving you recommendations, not everyone likes the same things, and that is a-okay. You can be logged onto the account on different devices at the same time. If the group wants to split up while in the park, you can do so and use the Genie recommendation list accordingly.


Q: When visiting Disney with little ones, are there lockers to rent at the parks? Are strollers available for rent?

A: Yes! There are a limited amount of lockers at the front of each of the parks. Please note, these normally fill up quick in the early morning since space is limited. CLICK HERE to find exact measurements and pricing for the lockers currently available. Strollers are available to rent within the parks as well. The amount of strollers available are limited and usually rent out fast. Your travel advisor can help you with a stroller rental from a 3rd-party vendor that can drop off the stroller at your resort and pick it back up when you depart. Learn more about stroller rental at Disney HERE.


Q: Say I book my accommodations myself off Disney property, do you still assist in booking our Park tickets?

A: Yes! We can book tickets separately for you if you wish; however, to make your vacation seamless, we have multiple vendors that we can utilize to assist you with all of your vacation planning. No need is too big or too small when it comes to the Dream Team. If you were to purchase parts of your package separately, we would be unable to assist if any problems were to arise. Vendors will not relay your personal booking information if we are not your booking agent.


Q: Are there park accommodations for disabled visitors?

A: If you need assistance within the parks, my biggest recommendation would be for you to work directly with Disney employees known as “cast members” within each Disney Park because Disney has a policy in place regarding qualifications for their Disability Access Service. I recommend viewing THIS WEBSITE in depth to see current rules, regulations, and qualifications.


Q: What are some of the top attractions/things to do at Disney Springs?

A: There are many things to see and do in Disney Springs! Not only is this a great hub to go to for food and shopping, there are also shows, activities and entertainment available.

Some examples include:

      • Vintage Amphicar
      • Splitsville Luxury Lanes
      • The Edison Live Entertainment
      • AMC Dine-In Movie Theatre
      • Cirque du Soleil
      • Aerophile


Some of my personal favorite food spots are:

      • Frontera Cocina
      • Raglan Road Irish Pub and Restaurant
      • T-Rex
      • Wine Bar George
      • Morimoto Asia
      • The Boathouse


Plan your dream Disney vacation with our Dream Team today!


  • I’m 100% VA disabled and can stay at Shades of Green, but wanted to see if I could look at getting my package for less at one of the other resorts on property or if you could even help with making reservations at Shades of Green in your package, whichever is the best deal.

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