BUSINESS TRAVEL Management Services

We are delighted to have an innovative agency like Fox World Travel as one of the early adopters of our new Travel Waiver Services. They’ve used the technology to take their customer service and notification tools to the next level, driving efficiency for their agents and making significant improvements to the way they manage disruptions.

I like how Fox World Travel complements our managed travel program in many ways. As their website states, they provide business travel solutions tailored to your travel program.” Our company wants travelers to have a smooth travel experience in all touch point areas. This starts with booking the reservation, which is made easy with options to call or email an experienced and knowledgeable travel agent at anytime from anywhere in the world.

I like how Fox staff at all levels are available to assist me when needed. Travel issues are minimal due to the regular meetings I have with my account representative. We create annual goals which consistently move my program forward. Travel is constantly changing and my program needs to keep up and stay fluid to provide the best overall travel experience.

I like how reporting is easy to access along with the recap of the monthly scorecard that provides valuable travel data | share with our executives. In addition, my account representative sends out updates or news that keep me informed, like passport delays, the Real ID changes, COVID-19 updates or new Fox enhancements.
I like in the event of an emergency or crisis, Fox has technology to monitor risk management situations and send out alerts, keeping everyone informed.
I like being on the Fox Advisory Board, which helps keep me in touch with travel changes, Fox leaders and other travel managers. This been a valuable resource for me and I look forward to our board meetings.

I like how Fox knows all things travel.

Thank you!

It’s my number one go-to. After I book a hotel or a flight, I have the information back within minutes. The continually updated text messages keep me from parking at the wrong airport terminal when the airline has a last-minute gate and terminal change.

“All in all, implementing a Duty of Care drill with Fox was a success. We are especially pleased with the high response rate, the overall results and our confidence in using and understanding our Duty of Care tools.”

I can’t say enough about the professionalism, efficiency and courtesy with which Fox has assisted me with several trips abroad, and with several difficulties encountered. Because of the agent’s expertise and kindness, I will only choose to book travel with Fox. During these difficult economic times, with cutbacks at our University corporate and faculty levels, Fox has stood out very distinctly as a beacon of help, support, and competency — making my work travels so much easier and stress free. They get an A++ from me.

Fox World Travel’s customer service is top notch. With the pandemic affecting our business travel, our client solutions manager has stayed in close touch and helped us with solutions to save money on cancelled airline tickets. We are very happy with our partnership with Fox World Travel. We feel like our business matters to them and that seems to be rare these days.

Fox World Travel is an excellent travel partner. They are very receptive to our needs. I love working with our Client Solutions Manager, Jennifer Terpstra!

I called after hours on a Friday night and spoke to your emergency services team. They were very knowledgeable and helped me immediately. I was able to book my trip with no issues once I received help. I’m extremely grateful for all of their help.