
the Journey


But did you know?
*GBTA Foundation research
“Everything we do at Fox, from our processes, customer service training and even the technology we create holds the traveler experience at its core. We work closely with our travel managers to identify how a potential traveler is feeling each step of the way, from the excitement of getting on a plane to the anxiety of being away from home. This helps an organization a create custom travel program based on their travelers' needs.”

By using the latest customer data, Fox can stay ahead in the ever-changing industry that is travel. Fox’s focus on the needs of the customer was featured in this case study from our Net Promoter Score survey partner Listen360.
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