Alisha Lembke

Alisha Lembke is the Senior Director of Business Travel Operations at Fox World Travel, where she exhibits exemplary leadership and oversees the entire business travel operations team. With a proven track record of success, Alisha has become a driving force behind the company’s operational excellence and remarkable customer experience.

In her capacity, Alisha assumes a multifaceted role, providing expert guidance to her team members’ career development and retention, while also crafting operational plans and strategies that strongly align with Fox’s core values, mission, and strategic objectives. Her keen eye for identifying key opportunities and areas for improvement, coupled with her adept use of cutting-edge technologies, allows her to optimize efficiencies in the organization effectively.

One of Alisha’s most notable achievements was her pivotal role in devising a process that streamlined the handling of canceled airline tickets. By automatically appending appropriate airline waivers to reservations, Alisha saved the company over 5000 hours of manual labor annually. This exceptional achievement not only resulted in significant cost savings for Fox customers but also enhanced process efficiency, reinforcing Fox World Travel’s position as an industry leader.

A passionate advocate for operational efficiencies, Alisha is deeply committed to implementing processes that empower Fox agents and create a seamless experience for clients. Her dedication extends beyond the workplace, as she actively fosters strong internal and external relationships, underscoring her ability to connect and collaborate with various stakeholders.

In every aspect of her profession, Alisha exemplifies a strong sense of responsibility, a commitment to excellence, and a genuine passion for improving customer and agent experiences. Witnessing the successful implementation of processes that address customer pain points fills her with a sense of fulfillment, driving her to continuously strive for the highest standards of service delivery.

“Outside of work, I enjoy vacations that will keep me outside and exploring the city I am visiting; I also enjoy hiking, camping and love kettlebell training. As I pursue my strength goals, I remind myself to keep believing that I will achieve them and let my strength shine through.”