BUSINESS TRAVEL Management Services

The Technology department has been able to adapt to most of our requests and our unique situation. We have brought some challenges, and they have always come through.

Fox World Travel’s customer service is top notch. With the pandemic affecting our business travel, our client solutions manager has stayed in close touch and helped us with solutions to save money on cancelled airline tickets. We are very happy with our partnership with Fox World Travel. We feel like our business matters to them and that seems to be rare these days.

I called after hours on a Friday night and spoke to your emergency services team. They were very knowledgeable and helped me immediately. I was able to book my trip with no issues once I received help. I’m extremely grateful for all of their help.

“Everything we do at Fox, from our processes, customer service training and even the technology we create holds the traveler experience at its core. We work closely with our travel managers to help them understand their travelers’ feedback, voice of customer themes and barriers in their travelers’ journey. This helps an organization create a custom travel program based on their travelers’ needs.”

Sysmex went live with Fox in July 2020. The implementation team was absolutely fantastic. We love all of the features that Fox offers that we did not have available from our previous TMC. We couldn’t be happier and look forward to continue working with Fox.

Everyone I have come in contact with at Fox has been caring and concerned about what my company needs for its travelers. Transparent communication with a small company/family feel.

It’s my number one go-to. After I book a hotel or a flight, I have the information back within minutes. The continually updated text messages keep me from parking at the wrong airport terminal when the airline has a last-minute gate and terminal change.