hi, i'm Colby!

WHY SHOULD YOU EXPECT MORE FOR YOUR BUSINESS TRAVEL PROGRAM?

Business travel management can feel like an island and the trusted team at Fox is here to help you!

FOX DOES BUSINESS TRAVEL MANAGEMENT BETTER THAN THE COMPETITION

Expect More Commitment

Our Client Solution Team shares your passion for your travel program and creates relationships for life. Fox has averaged a 98% customer retention rate over the past decade, including multiple years of 100% retention.

Expect More SERVICE

Your travelers are assigned to smaller, designated agent teams – not large call centers and our average speed of answering traveler calls is 53 seconds over the past twelve months. All Fox associates, including our after-hours team, are based in the United States. This means 24/7/365 in-house support.

Expect More stability

Fox is a third-generation, privately held business, and we are proud of our financial stability. Bottom line: We are not for sale. Our organic growth-focused strategy has more than doubled the size of our business, with this set to happen again in the coming years.

Expect More Care and Authenticity

With our focus always on customer service, we offer a customized approach to fit the specific needs of your travel program. With our associate-focused mindset, we strive to be the best place to work, grow, and succeed. Learn more about our culture.

Ready to EXPECT MORE from your travel management company?

Meet Our Global Sales Directors

Vivian Maxwell Smith, CCTE

Global Sales Director

Katie Meyer, GTP

Global Sales Director

Bj Tate

Global Sales Director

Mary Jo Theimer

Global Sales Director

Bob Tokar

Global Sales Director

what sets fox apart?

Custom Innovations

That’s where Fox is different. We look beyond standard tech stacks to provide you with custom innovations that have real meaning to your business because we adamantly dig to understand what YOU value.

Proven Results

We obsessively solve complex business issues that transcend travel and impact your total organization to create proven results.

Authentic Relationships

When you partner with Fox, you can trust we authentically serve you for the unique business challenges that you face.

Customer Review

We recently moved from one of the big mega agencies, and have been blown away with how much better our experience has been since our transition. Not only were we able to negotiate better pricing for our program, but we have had the best customer service experience. Fox has shown us that there are TMCs out there who are listening to the customers’ needs and are creating solutions to help manage those challenges…as with travel, they tend to change often. We feel very fortunate to be with a TMC that gets it, and is looking to help us meet our company goals, not just fit into a TMC mold. We could not be more pleased, well done!

Administrative Manager

Finance The Conference Board

I cannot say enough positive things about our Fox client solutions manager and their support of our firm. They are always quick to answer questions and address any concerns, as well as communicate any information that impacts our program or travel in general. I truly believe that our travel program would not be where it is today without Fox. They are an absolute pleasure to work with.

Travel Program Administrator

Baker Tilly Virchow Krause, LLP

Case Studies

AdobeStock_890464488_Editorial_Use_Only_Scaled

How Fox Mitigated the CrowdStrike Outage

January 24, 2025

On July 19, 2024, Fox World Travel faced a major IT disruption due to a faulty update from CrowdStrike, which led to widespread system failures and a significant increase in call volume and duration. Our IT team swiftly mobilized, prioritizing customer-facing roles, and successfully restored functionality by the afternoon, ensuring our commitment to exceptional service remained intact despite the unprecedented challenge.

A hand presenting a smartphone with digital global network connection and location pins on world map background

Seamless Data Integration with a Local, In-Country TMC

November 14, 2024

As part of Sysmex’s North American travel program, they utilize a local, in-country TMC in Canada to service their Canadian-based travelers. The Canadian TMC is essential in accessing local fares, complying with regulations, reporting on taxes, and providing Canadian French-speaking agents. With traveler data flowing from multiple sources, Sysmex preferred to consolidate their travel data into a single source to streamline data and reporting.

Static to Dynamic Reporting with Cognition Data Visualization

July 9, 2024

Ashley Furniture previously relied on static reporting, pulling travel program performance data manually to create reports. This process became tedious and labor-intensive, which ultimately hampered problem-solving efforts for the travel manager. Having to manually create reports also limited visibility to real-time data, where stakeholders were only able to view basic metrics and lacked real-time data insights.

Unlocking Global Markets: Integrating Fox U.S. Services into a Multinational Framework

July 9, 2024

Signify had a specific division comprised of travelers based in Canada that faced the challenge of centralizing North American travel services and data globally for their Canadian-based division. The goal was to provide a single service platform for travelers from Canada and the U.S., establishing a single operational and reporting system that would facilitate streamlined services and travel experiences for their Canadian travelers. Additionally, Signify was required to comply with Canadian laws and regulations while ensuring access to Canadian airline content.

Meeting and incentives meeting for client.

Meeting and Venue Negotiation

May 28, 2024

Discover how Fox’s meetings and incentives division helped a client source, manage and negotiate savings for their national meeting for 500 attendees in Las Vegas.

Project manager working and update tasks with milestones progress planning and professional investor working new start up project in the office.

Cognition Data Insights Drive Policy and Program Improvements

May 9, 2024

Fox World Travel's client, a global leader in specialty vehicles and access equipment, partnered with Fox to optimize their travel management program. They utilized Fox's expert data analytics team and advanced business intelligence platform, Cognition, to collect and analyze data from multiple sources. The customized dashboards provided valuable insights into booking trends, supplier preferences, and traveler behaviors. This allowed the client to make data-driven adjustments to policies, optimize supplier contracts, enhance the travel experience, and improve budget control and program compliance. The client's travel manager praised the Cognition dashboards for unlocking a new level of program optimization.

Expect More is our promise to you. Connect with us so we can get you the results you need.

Want to Learn More?

hi, i'm Colby!

WHY SHOULD YOU EXPECT MORE FOR YOUR BUSINESS TRAVEL PROGRAM?

FOX DOES BUSINESS TRAVEL MANAGEMENT BETTER THAN THE COMPETITION

Expect More Commitment

Expect More SERVICE

Expect More stability

Expect More Care and Authenticity

Ready to EXPECT MORE from your travel management company?

Meet Our Global Sales Directors

Vivian Maxwell Smith, CCTE

Global Sales Director

Katie Meyer, GTP

Global Sales Director

Bj Tate

Global Sales Director

Mary Jo Theimer

Global Sales Director

Bob Tokar

Global Sales Director

what sets fox apart?

Custom Innovations

Proven Results

Authentic Relationships

Customer Review

Case Studies

Business Travel

Want to Learn More?

Account Management

Account Management

Traveler Experience

Traveler Experience

Technology

Technology

Reporting

Reporting

Contact Us

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