let’s build it together
-Sam Hilgendorf, Fox CIO
"Concur is proud to partner with Fox World Travel. As a recipient of the Concur Customer Experience Excellence Award, and longstanding partner of Concur, Fox World Travel continues to deliver solutions for the modern travel management program that don’t settle for the status quo."
- Jim Palmer, CONCUR SENIOR ALLIANCE MANAGER
ON ALL THINGS ONLINE BOOKING:
When it’s time for your travelers to book, available unused tickets are automatically applied to the next nonrefundable reservation. Additionally, passport and visa notifications are integrated throughout the booking process so there are no expired passport surprises on travel day. In the event of needing visa updates, our partnership with CIBT offers travelers discounted travel documents with a faster delivery turnaround.
Online support during normal business hours is always free for your travelers, and with live chat support, they can get help instantly. All of our online call logs are monitored and analyzed to identify training opportunities and any barriers your travelers might have to system adoption. We also offer the ability for users to change and modify bookings online, without having to call an agent.