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Captured in case study snapshots of celebration, Fox and our host of passionate clients showcase our invested innovation and integration through industry shaking custom wins.
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Every travel professional needs a community of support to help you feel inspired and informed. Check out our latest articles on trends in business travel and find ideas to lean into your ingenuity.Traveler Resources
Resources are everywhere and having a consolidated hub is critical. Let’s start here. If there is more you need, let us know.
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Case Studies
Captured in case study snapshots of celebration, Fox and our host of passionate clients showcase our invested innovation and integration through industry shaking custom wins.
On July 19, 2024, Fox World Travel faced a major IT disruption due to a faulty update from CrowdStrike, which led to widespread system failures and a significant increase in call volume and duration. Our IT team swiftly mobilized, prioritizing customer-facing roles, and successfully restored functionality by the afternoon, ensuring our commitment to exceptional service remained intact despite the unprecedented challenge.
As part of Sysmex’s North American travel program, they utilize a local, in-country TMC in Canada to service their Canadian-based travelers. The Canadian TMC is essential in accessing local fares, complying with regulations, reporting on taxes, and providing Canadian French-speaking agents. With traveler data flowing from multiple sources, Sysmex preferred to consolidate their travel data into a single source to streamline data and reporting.
Ashley Furniture previously relied on static reporting, pulling travel program performance data manually to create reports. This process became tedious and labor-intensive, which ultimately hampered problem-solving efforts for the travel manager. Having to manually create reports also limited visibility to real-time data, where stakeholders were only able to view basic metrics and lacked real-time data insights.
Signify had a specific division comprised of travelers based in Canada that faced the challenge of centralizing North American travel services and data globally for their Canadian-based division. The goal was to provide a single service platform for travelers from Canada and the U.S., establishing a single operational and reporting system that would facilitate streamlined services and travel experiences for their Canadian travelers. Additionally, Signify was required to comply with Canadian laws and regulations while ensuring access to Canadian airline content.
Discover how Fox’s meetings and incentives division helped a client source, manage and negotiate savings for their national meeting for 500 attendees in Las Vegas.
Fox World Travel's client, a global leader in specialty vehicles and access equipment, partnered with Fox to optimize their travel management program. They utilized Fox's expert data analytics team and advanced business intelligence platform, Cognition, to collect and analyze data from multiple sources. The customized dashboards provided valuable insights into booking trends, supplier preferences, and traveler behaviors. This allowed the client to make data-driven adjustments to policies, optimize supplier contracts, enhance the travel experience, and improve budget control and program compliance. The client's travel manager praised the Cognition dashboards for unlocking a new level of program optimization.
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Resources are everywhere and having a consolidated hub is critical. Let’s start here. If there is more you need, let us know.
On July 19, 2024, Fox World Travel faced a major IT disruption due to a faulty update from CrowdStrike, which led to widespread system failures and a significant increase in call volume and duration. Our IT team swiftly mobilized, prioritizing customer-facing roles, and successfully restored functionality by the afternoon, ensuring our commitment to exceptional service remained intact despite the unprecedented challenge.
As part of Sysmex’s North American travel program, they utilize a local, in-country TMC in Canada to service their Canadian-based travelers. The Canadian TMC is essential in accessing local fares, complying with regulations, reporting on taxes, and providing Canadian French-speaking agents. With traveler data flowing from multiple sources, Sysmex preferred to consolidate their travel data into a single source to streamline data and reporting.
Ashley Furniture previously relied on static reporting, pulling travel program performance data manually to create reports. This process became tedious and labor-intensive, which ultimately hampered problem-solving efforts for the travel manager. Having to manually create reports also limited visibility to real-time data, where stakeholders were only able to view basic metrics and lacked real-time data insights.
Signify had a specific division comprised of travelers based in Canada that faced the challenge of centralizing North American travel services and data globally for their Canadian-based division. The goal was to provide a single service platform for travelers from Canada and the U.S., establishing a single operational and reporting system that would facilitate streamlined services and travel experiences for their Canadian travelers. Additionally, Signify was required to comply with Canadian laws and regulations while ensuring access to Canadian airline content.
Discover how Fox’s meetings and incentives division helped a client source, manage and negotiate savings for their national meeting for 500 attendees in Las Vegas.
Fox World Travel's client, a global leader in specialty vehicles and access equipment, partnered with Fox to optimize their travel management program. They utilized Fox's expert data analytics team and advanced business intelligence platform, Cognition, to collect and analyze data from multiple sources. The customized dashboards provided valuable insights into booking trends, supplier preferences, and traveler behaviors. This allowed the client to make data-driven adjustments to policies, optimize supplier contracts, enhance the travel experience, and improve budget control and program compliance. The client's travel manager praised the Cognition dashboards for unlocking a new level of program optimization.
Blogs
Every travel professional needs a community of support to help you feel inspired and informed. Check out our latest articles on trends in business travel and find ideas to lean into your ingenuity.
Your Supplier Solutions September 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.
As employees book travel for business meetings and events, there is a lot that goes into the process making it appear complex to some. While organizations often have a corporate travel policy that employees should follow, that doesn’t always happen, leading to “booking leakage.” So, just what is booking leakage and how does it affect your travel program success?
In today’s competitive events landscape, timing is everything. Whether planning a high-impact incentive trip or a leadership summit, sourcing early is one of the smartest moves you can make. It opens the door to better rates and added perks. Even more importantly, sourcing early ensures access to the best possible properties for your program, with stronger availability and choice before options become limited. Bonus! It provides you the leverage and flexibility to create a seamless, on-brand experience, without last-minute stress or budget surprises.
Your Supplier Solutions August 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.
