Traveler Communication

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Authentically serving youthrough proactive, timely and transparent communication

Communication + Experience= Revenue

Your travelers are at the center of everything you do because you recognize the impact your travel program, its communication and the resulting traveler experience has on your organization’s growth. That’s where Fox helps you excel. 

  • Proactive, early and frequent two-way dialogs
  • Pocket tech that keeps travelers informed and moving at each step of their journey
  • Ongoing support that helps your travelers before, during and after travel
  • Live personal bookings
  • Online booking and support
  • Human chat support
  • Integrated booking tool trainings
  • In house emergency support with our 24/7 team

Sound like a lot? Compared to other travel management companies it is.

For Fox, it’s simply foundational. Supporting you and your travelers builds our trusted partnership.

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Businessman leaving the plane.

Customer Review

I like how Fox World Travel complements our managed travel program in many ways. As their website states, they provide business travel solutions tailored to your travel program.” Our company wants travelers to have a smooth travel experience in all touch point areas. This starts with booking the reservation, which is made easy with options to call or email an experienced and knowledgeable travel agent at anytime from anywhere in the world.

I like how Fox staff at all levels are available to assist me when needed. Travel issues are minimal due to the regular meetings I have with my account representative. We create annual goals which consistently move my program forward. Travel is constantly changing and my program needs to keep up and stay fluid to provide the best overall travel experience.

I like how reporting is easy to access along with the recap of the monthly scorecard that provides valuable travel data | share with our executives. In addition, my account representative sends out updates or news that keep me informed, like passport delays, the Real ID changes, COVID-19 updates or new Fox enhancements.
I like in the event of an emergency or crisis, Fox has technology to monitor risk management situations and send out alerts, keeping everyone informed.
I like being on the Fox Advisory Board, which helps keep me in touch with travel changes, Fox leaders and other travel managers. This been a valuable resource for me and I look forward to our board meetings.

I like how Fox knows all things travel.

Thank you!

Corporate Travel & Fleet Manager, a global dairy manutacturer
People talking in an office setting

A Boldly Transparent Dialog

Why does it matter? An informed travel program and satisfied travelers lead to better travel program buy-in, higher compliance and cost savings, retention and productivity.

Net Promotor Score through Listen360™

We use NPS to gather traveler feedback and create a customer journey map for insights. This guides our improvements and tech innovations, while also sharing actionable insights with you for your program.

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Business people, teamwork and meeting for strategy, planning or corporate brainstorming discussion at office. Group of employees in team collaboration or communication in conference at the workplace

Advisory Board

Innovation isn’t passive, and we aren’t willing to wait. We gather travel managers from across the country several times a year for “think tank” sessions, trend assessment and feedback focus groups to learn and adapt our people, process and tech to the ever-changing needs.

Fox Invoice 3i

Custom messaging, reservation details, loyalty program, ermoinders and more.

Fox Waivers 3i

Keep your travelers ahead of delays and disruptions with automatic notifications.

MyFoxWorld 3i

Itinerary, destination guides, geolocation services, weather updates, mobile check-in and more, all in one mobile app.

Fox Portal 3i

Customizable resource of education and essential tools tailored to the distinct roles of traveler and travel arranger.

Case Studies

Individual working on laptop
Discover how Fox helped a University create efficiencies managing their authorization form for non-employee travel.
Woman looking at mobile alert
During a standard business travel review between the client and their Fox client solutions (account) manager, it was recognized that the client wasn't fully utilizing the duty of care tools available to them from Fox. The customer wanted the ability to quickly locate and communicate with travelers during a time of crisis.

Events

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Keep your travelers informed and connected using Fox’s proprietary 3i™ suite of mobile apps and customized communication tools. With important health and safety information directly in the traveler’s hand, they are empowered with communication and backed with team support.

Expect More is our promise to you. Connect with us so we can get you the results you need.

Business Travel