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MULTINATIONAL CONSOLIDATION LEADS TO
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Learn how Fox's consistent delivery of agent services and expert global account management consulting provided the support required to extend a company's travel program’s value to all regions the client operates in - all of which contribute to the company’s desired ROI.
"Prior to the U.S. travel ban, Fox agents were already proactively reaching out to hundreds of our customers that were traveling in destinations heavily impacted by new travel restrictions. Our agents not only helped rebook travelers on new flights, but they also consulted with them on the fast-changing travel policies that countries were putting in place, as well as the airlines’ policies on flight changes and refund eligibility. We wanted to make sure our travelers were not only able to get home, but that they felt confident that they could do so safely and quickly."