Building Trusted Relationshipsthat help move your travel program globally

If you have travelers worldwide, juggling multiple tools, systems, policies and travel providers can be challenging. Fox brings it all together for you, with a global client solutions manager (account manager) as your single point of contact in the U.S. In partnership with our global affiliate BCD Travel, we offer a consolidated network in more than 100 countries around the globe. As one of the largest BCD affiliates, Fox brings you the global solutions of a mega agency, while delivering the added benefits of high-touch service, flexibility, responsiveness and customization that Fox is known for.

With Fox as your partner...

Your organization’s global travel program will be equipped with an extensive offering of best-of-breed services:

Global client solutions manager with personalized local support
Consistent policy and messaging
Globally consolidated reporting, analytics, and risk management solutions
Consultation and implementation expertise
Client-tailored online booking solutions to meet your travel policy requirements on a global, regional and local level
Empowered and experienced management team to drive policy and service requirements according to your unique program’s objectives

Customer Review

We recently moved from one of the big mega agencies, and have been blown away with how much better our experience has been since our transition. Not only were we able to negotiate better pricing for our program, but we have had the best customer service experience. Fox has shown us that there are TMCs out there who are listening to the customers’ needs and are creating solutions to help manage those challenges…as with travel, they tend to change often. We feel very fortunate to be with a TMC that gets it, and is looking to help us meet our company goals, not just fit into a TMC mold. We could not be more pleased, well done!

Administrative Manager

Finance The Conference Board

I cannot say enough positive things about our Fox client solutions manager and their support of our firm. They are always quick to answer questions and address any concerns, as well as communicate any information that impacts our program or travel in general. I truly believe that our travel program would not be where it is today without Fox. They are an absolute pleasure to work with.

Travel Program Administrator

Baker Tilly Virchow Krause, LLP

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What that means for you

Benefits of a large partnership

Personalized care

Attention to detail

Valuable partnership and the trust you want

Global Service Level Agreement

A single SLA to provide consistency in service delivery measurement in every country.

Partnerships

Both Fox and BCD hold the highest-level designation with SAP Concur as TMC Elite Partners.

Industry best practices and benchmarks

Both Fox and BCD operate the same quality control systems to deliver consistency globally.

Single Reporting Platform

Decisionsource aggregates global data and is supported by universal management information standards across every country to deliver accurate consistent reporting

Consistency

BCD owns and operates the majority of in-countrv operations delivering the strenoth and steadiness of a global network whether vour travel program is operating in only a few countries to the over 100+ locations supported ov the Fox and BCD relationship

Ease of Single Travel Management Relationship

Fox provides governance and management of the contractual relationshio. encompassing BCD locations around the globe. A Fox Global Glen Solutions Manager will lead your program management globally.

Case Studies

A hand presenting a smartphone with digital global network connection and location pins on world map background

Seamless Data Integration with a Local, In-Country TMC

November 14, 2024

As part of Sysmex’s North American travel program, they utilize a local, in-country TMC in Canada to service their Canadian-based travelers. The Canadian TMC is essential in accessing local fares, complying with regulations, reporting on taxes, and providing Canadian French-speaking agents. With traveler data flowing from multiple sources, Sysmex preferred to consolidate their travel data into a single source to streamline data and reporting.

Unlocking Global Markets: Integrating Fox U.S. Services into a Multinational Framework

July 9, 2024

Signify had a specific division comprised of travelers based in Canada that faced the challenge of centralizing North American travel services and data globally for their Canadian-based division. The goal was to provide a single service platform for travelers from Canada and the U.S., establishing a single operational and reporting system that would facilitate streamlined services and travel experiences for their Canadian travelers. Additionally, Signify was required to comply with Canadian laws and regulations while ensuring access to Canadian airline content.

Businesspeople meeting to analyze and plan

Multinational Consolidation Leads to Savings and Duty of Care

January 7, 2021

SAP Concur recommended Fox to a global recruitment company based on our close partnership status and Concur’s confidence in Fox to provide the leadership needed to consolidate the client’s travel across Europe, and eventually the United Arab Emirates and Asia. The company is rapidly growing and undergoing significant multinational expansion. When the company came to Fox, they had no consolidated travel program and were not utilizing a travel management company in the U. S. The travel policy was not mandated and experienced high rates of leakage, therefore the company was finding it difficult to control travel expenses worldwide.

Charts and graphs, image of data gathering and statistical working.

International Rate Desk Savings for On-site Configuration

August 12, 2020

The client has an on-site agent configuration and routes their international itineraries to Fox for review. The on-site agent booked roundtrip itineraries for two travelers from Indianapolis, Indiana, to Vilnius, Lithuania (IND > ORD > FRA > VNO). The itineraries were booked as business class on United Airlines with a total of $12,752.23.

Expect More is our promise to you. Connect with us so we can get you the results you need.

Sometimes you need large-scale global support, while other times you want customized service from people you know. You don’t have to sacrifice either to achieve your global program. Call Fox to learn how we perfectly size to support your growth and culture.

Want to Learn More?

Building Trusted Relationshipsthat help move your travel program globally

With Fox as your partner...

Customer Review

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