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Building Trusted Relationshipsthrough real-time feedback

Your business travelers are the front line of growing your business

Ensuring positive traveler experiences that set up these high caliber business changers for success is how we help you drive your business success.

We actively seek your firsthand experiences, successes, and frustrations as valuable feedback at Fox. This feedback is crucial in shaping our actions on your behalf. With our expertise and the ability to recommend and implement impactful program enhancements, we provide game-changing strategies that accelerate your results, ensuring your program stays ahead of the curve while keeping your travelers top-of-mind.

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Learn how Fox leverages Net Promoter Score (NPS), Listen 360, travel journey mapping and advisory board feedback to get you ahead of the competition.

Get in touch with us and we’ll demonstrate our approach.

Business Travel

Case Studies

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September 18, 2023
Discover how Fox helped a University create efficiencies managing their authorization form for non-employee travel.
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Create your OWN traveler journey through the voices of your travelers

We empower your travelers to provide valuable feedback on your program, ensuring their voices are heard. Additionally, we not only assist you in implementing necessary changes based on this feedback, but we also leverage it to enhance our own offerings and introduce innovative solutions. By ensuring the satisfaction of your travelers, we foster increased commitment, improved compliance, higher retention rates, and enhanced productivity.

Customer Review

“Everything we do at Fox, from our processes, customer service training and even the technology we create holds the traveler experience at its core. We work closely with our travel managers to help them understand their travelers’ feedback, voice of customer themes and barriers in their travelers’ journey. This helps an organization create a custom travel program based on their travelers’ needs.”

FOX DIRECTOR OF CUSTOMER EXPERIENCE

Being heard is a crucial step towards being understood. Are your program’s needs being effectively addressed when you ask? What are your travelers saying about your program? Fox is here to listen and understand. You should expect more from your investment in the Travel Management Company (TMC) you choose.

Expect More is our promise to you. Connect with us so we can get you the results you need.

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Fox World Travel