Duty of Care

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Authentically servingyour travelers and ensuring they are deeply cared for

Traveler safety is priority

You care about your travelers and their safety. When a member of your team puts their life on hold to travel and represent your business, making sure they have everything they need to be comfortable, efficient and most of all safe, is simply the right thing to do. Unfortunately, you can’t predict every scenario with travel, but there is one thing you can predict: Fox has you covered with all the tools, processes and people to serve your duty of care needs.

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People meeting at a conference table

How Fox keeps you vigilant on
all things Duty of care

GLOBAL WATCH

Global risk event monitoring and proactive communication to impacted travelers from our in-house Global Watch team.

TRAVEL ALERTS

Important health and safety information sent directly to your traveler’s phone.

THIRD PARTY DATA FEED

Real-time data feeds to third-party risk management partners like International SOS and GardWorld.

RISK MANAGEMENT

Consultation on your organization’s risk management program and duty of care policy.

TRAVELER TRACKING


Arm yourself with the ability to find your travelers and communicate instantly during an emergency. Using SafeToGo traveler tracking technology, you have visibility to every member of your team who may be affected by a crisis, no matter where or when it arises. Our technology compares the location of travel and security events against all of your bookings in real time, and enables you to reach out en masse to impacted travelers to proactively alert them of an issue or confirm their safety.

Customer Review

“All in all, implementing a Duty of Care drill with Fox was a success. We are especially pleased with the high response rate, the overall results and our confidence in using and understanding our Duty of Care tools.”

Leading Dairy Manufacturer

Implementing a duty of care drill with Fox was a success. We are especially pleased with the high response rate, the overall results and our confidence in using and understanding our duty of care tools.

It’s my number one go-to. After I book a hotel or a flight, I have the information back within minutes. The continually updated text messages keep me from parking at the wrong airport terminal when the airline has a last-minute gate and terminal change.

Filtration Group Corporation

SafeToGo is very user-friendly. It is a great tool to use to ensure our employees’ safety and duty of care. The simplicity that it provides to communicate with travelers is truly valuable.

Corporate Administration US – National Projects, ALDI

Case Studies

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Ashley Furniture previously relied on static reporting, pulling travel program performance data manually to create reports. This process became tedious and labor-intensive, which ultimately hampered problem-solving efforts for the travel manager. Having to manually create reports also limited visibility to real-time data, where stakeholders were only able to view basic metrics and lacked real-time data insights.
Woman looking at mobile alert
During a standard business travel review between the client and their Fox client solutions (account) manager, it was recognized that the client wasn't fully utilizing the duty of care tools available to them from Fox. The customer wanted the ability to quickly locate and communicate with travelers during a time of crisis.
Businessman arriving to his hotel
A new manufacturing client came to Fox World Travel without a corporate hotel program in place, and was subsequently missing out on hotel savings and other benefits. The client’s travel manager, who was new to business travel management, did not have negotiating power, supplier relationships or technology to effectively manage a time-consuming procurement process to secure the best hotel rates for their organization. So, the client looked to Fox to help build a hotel program that would achieve savings, improve their duty of care and improve the traveler experience.
Interior of hotel room
The client, based in Texas, has stores located in a region intermittently impacted by hurricanes. They realized they didn't have a good plan in place for locating or assisting displaced employees, and they wanted a more defined and cost-effective lodging solution for the teams doing store assessment and cleanup after a storm.
Businesspeople meeting to analyze and plan
SAP Concur recommended Fox to a global recruitment company based on our close partnership status and Concur’s confidence in Fox to provide the leadership needed to consolidate the client’s travel across Europe, and eventually the United Arab Emirates and Asia. The company is rapidly growing and undergoing significant multinational expansion. When the company came to Fox, they had no consolidated travel program and were not utilizing a travel management company in the U. S. The travel policy was not mandated and experienced high rates of leakage, therefore the company was finding it difficult to control travel expenses worldwide.

Your People Matter Most: When it comes to duty of care, there’s no room for shortcuts. Worried about potential oversights or compliance issues? It can be a daunting situation, but you don’t have to face it alone. Just reach out to us. We have the knowledge and expertise to assist you. We promise to provide the support you need.

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