Authentically servingyour travelers with ease and convenience
Everyone has an online booking tool, but if you value custom, you should see our award-winning configurations
Every TMC has access to the same booking tools, so that’s an easy box to check. But have you asked the question, “How do I set up my platform specifically for my travel program?”. In partnership with Fox’s technology team, clients who work with Fox maximize their online booking tool to take on a fully custom user experience. Think of it as pretty much built, literally, just for you.
How Fox keeps you ahead
on all things online booking:
Live Training
Sessions
Monthly Release
Notes
Tutorial Videos and
Documents Library
Personalized Annual
Site Audit
JUST BOOK, WE DO THE REST
When it's time for your travelers to book, available unused tickets are automatically applied to the next nonrefundable reservation. Additionally, passport and visa notifications are integrated throughout the booking process so there are no expired passport surprises on travel day. In the event of needing visa updates, our partnership with CIBT offers travelers discounted travel documents with a faster delivery turnaround.
LOOKING TO INCREASE YOUR ONLINE ADOPTION?
Online support during normal business hours is always free for your travelers, and with live chat support, they can get help instantly. All of our online call logs are monitored and analyzed to identify training opportunities and any barriers your travelers might have to system adoption. We also offer the ability for users to change and modify bookings online, without having to call an agent.
When it comes to online booking, we do it better
As part of our ongoing efforts to improve service to travelers, Fox uses voice of the customer feedback directly from our clients' travelers to continually improve the travel experience, including online booking.
don’t settle for off-the-shelf
We partner with you to discover the best options for your travel program and customize your online booking tool uniquely for your travelers.
We support both SAP Travel and Deem. Whether you contract directly or through us, we ensure a seamless experience. Fox is an SAP Concur Partner TMC Elite and a Deem Collective Premium Partner.
Experience these additional features:
- Comprehensive partner training with Deem and SAP Concur
- Personalized profiles to store traveler preferences and frequent traveler programs
- Streamlined one-stop shopping with real-time access to the best fares, rates, and availability
- Dedicated online travel technology team offering reliable first and second-level support
Expect regular communications from Fox, keeping you updated on the latest booking enhancements and features. As your program evolves, we ensure that you can quickly access additional functionalities. Whether it’s through in-house training, after-hours support, or informative webinars and round tables, we provide the necessary support for your continuous learning.
As a TMC Elite partner for SAP Concur and a testing pioneer for their technology, we offer cutting-edge support to help you achieve top-tier system adoption and technical assistance. Our dedication to service excellence is recognized by SAP Concur’s prestigious award, showcasing our commitment to your success.
As a Deem Collective Premium Partner, you will enjoy a modern, personalized booking experience with Deem.
“Concur is proud to partner with Fox World Travel. As a recipient of the Concur Customer Experience Excellence Award, and longstanding partner of Concur, Fox World Travel continues to deliver solutions for the modern travel management program that don’t settle for the status quo.”
-Jim Palmer, Concur Senior Alliance Manager
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You already know access to these tools isn’t unique. What you need to know is how you can customize the tools to make your program run at optimal efficiency. You need people for that. People who win awards and people who are trusted to beta test tech from the best developers in the business. That’s why you need the best team in travel. Dare us to impress you; we are eager to exceed your expectations.
