GBTA Conventionin DENVER, CO JULY 21-23, 2025
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Elevated Customer Experience: Expect More at Every Mile
VISIT US AT BOOTH #2150!
Each year the annual GBTA Convention brings excitement and invigorates our team to continue to go the extra mile to support our business travelers and meet new professionals in the industry. From private dinners and meet and greets to the buzzing showcase floor, education sessions and keynote speakers, we hope you’re just as excited to attend GBTA 2025 in Denver!
Colorado Convention Center
700 14th Street
Denver, Colorado 80202
Fox-Hosted Education Sessions and Panelists

A New Travel Policy NDC: Nourish, Delight, and Choice
Presented by George Kalka, Senior Vice President, Business Travel | Fox World Travel
Tuesday, July 22
10:45-11:30 AM Mountain US Time
Interactive
Learn how corporate travel policies are evolving to prioritize traveler flexibility, well-being, and satisfaction. Designed for travel managers, HR professionals, and executives, this session explores changing traveler expectations and how to align them with business goals. Learn practical strategies to implement flexible, traveler-focused policies that enhance experience and control costs.
Elevating Events: Authenticity & Impact
Presented by Tina Husemoller, Vice President, Meetings and Incentives and Kristen Shields, Sales Director, Meetings and Incentives | Fox World Travel
Wednesday, July 23
10:00-10:45 AM Mountain US Time
Panel Presentation
Discover how to craft authentic, impactful, and connection-driven meetings and events. Learn strategies to enhance participant engagement and create memorable experiences. Attendees will leave with actionable insights to elevate their events or large-scale meetings and drive team motivation.


From Friction to Flow – Curating NDC Search with AI
Panelist: Sam Hilgendorf, CIO | Fox World Travel
Tuesday, July 22
8:15 to 9:00 AM Mountain US Time
AI has the potential to transform the travel technology landscape, redefining how airlines, agents, TMCs, and corporate travel buyers handle the increasing complexity of New Distribution Capability (NDC). While NDC expands choice for travelers, it also introduces challenges in searching, comparing, and servicing dynamic content. In this session, industry experts explore AI’s evolving role in travel technology, including how machine learning and predictive analytics may help navigate evolving offers, streamline processes, and deliver a smoother business travel experience.
Travel Through Time: Bridging Generational Gaps and Innovating for All
Panelist: Mia Beltran, Director of Customer Experience | Fox World Travel
Tuesday, July 22
8:15 to 9:00 AM Mountain US Time
Panel Presentation
Travel buyers and suppliers agree: traveler experience is paramount. But what happens when needs differ across generations? Join our dynamic multigenerational panel as we reveal insights from our 2025 survey on generational priorities. We will discuss cutting-edge strategies to bridge these gaps and transform the traveler experience for all. Don’t miss this chance to elevate your approach to travel.

Also Attending from Fox World Travel are...

sam hilgendorf and colby
Sam Hilgendorf, CIO, has been traversing the nation, engaging in captivating discussions about the revolutionary impact of AI in the travel industry at various GBTA chapter events.
It is with great excitement that we announce Sam’s attendance, accompanied by his esteemed companion, Colby. Visit our booth, where you can chat AI and its profound implications for the travel industry, all while having the pleasure of meeting our newest friend, Colby.
See you there!
Customer Review
I cannot say enough positive things about our Fox client solutions manager and their support of our firm. They are always quick to answer questions and address any concerns, as well as communicate any information that impacts our program or travel in general. I truly believe that our travel program would not be where it is today without Fox. They are an absolute pleasure to work with.
We recently moved from one of the big mega agencies, and have been blown away with how much better our experience has been since our transition. Not only were we able to negotiate better pricing for our program, but we have had the best customer service experience. Fox has shown us that there are TMCs out there who are listening to the customers’ needs and are creating solutions to help manage those challenges…as with travel, they tend to change often. We feel very fortunate to be with a TMC that gets it, and is looking to help us meet our company goals, not just fit into a TMC mold. We could not be more pleased, well done!
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