
Improving On-Site Agent Productivity, Efficiency and Accuracy
For the past ten years, Fox World Travel has provided travel management services and customized agent technology for one of the largest healthcare software companies in the world. The client operates a large, fast-paced, high-volume on-site travel department where agents’ productivity, efficiency and accuracy are priorities and integral to the company’s success. Throughout this decade-long partnership, Fox worked closely with the client to monitor, evaluate and improve operational efficiencies by incorporating several customized solutions.