Driving Digital Travel Adoption
July 29, 2026
Launching a new travel program from the ground up can be challenging, but with the right strategy and support, adoption can happen quickly. When a
Traveler Experience
Check out our library of examples and successes that our engaged roster of clients tout. What you won’t see, is a solution that perfectly fits your need. It’s because we built it for someone specific—that’s what we do. But what you WILL see is a long line of projects and wins we have worked hard on to deliver to our clients that create industry leading results.
Launching a new travel program from the ground up can be challenging, but with the right strategy and support, adoption can happen quickly. When a
On November 6, 2025, the Federal Aviation Administration (FAA) mandated a significant reduction in U.S. air traffic due to the ongoing government shutdown resulting in staff shortages among air traffic controllers and TSA agents. Faced with thousands of flight cancellations, Fox World Travel activated its Rapid Response Protocol, by quickly mobilizing teams and utilizing its proprietary 3i Technology. This proactive approach provided personalized support to its client base, minimizing disruption and reinforcing Fox’s commitment to client care during a major travel disruption.
The client, a CEO of a global manufacturing and supply company, required VIP service for an immediate family member’s Italian vacation, complete with a private chateau and around-the-clock service. As discerning lifestyle travelers accustomed to exclusive transportation and lavish accommodations, the client needed to ensure a safe, seamless, white-glove travel experience from start to finish.
SITUATION: Virtual payment solutions have revolutionized the travel industry, making it easier and safer for companies to prepay travel expenses for employees and temporary staff without distributing corporate credit cards—eliminating the need for travelers to use personal credit cards. However, this solution is still evolving, and some hotels have not adopted this technology, as in the case experienced by one of Fox World Travel’s clients who provide in-store support services to retailers nationwide.
A new manufacturing client came to Fox World Travel without a corporate hotel program in place, and was subsequently missing out on hotel savings and other benefits. The client’s travel manager, who was new to business travel management, did not have negotiating power, supplier relationships or technology to effectively manage a time-consuming procurement process to secure the best hotel rates for their organization. So, the client looked to Fox to help build a hotel program that would achieve savings, improve their duty of care and improve the traveler experience.
Our agents needed an integrated platform to identify and reserve options unavailable in the traditional agent reservation system to give our customers the best deals and the broadest possible range of travel content. Fox also needed a better system to efficiently book travel for our customers and be empowered with confidence, regardless of their level of travel industry experience.
During a standard business travel review between the client and their Fox client solutions (account) manager, it was recognized that the client wasn’t fully utilizing the duty of care tools available to them from Fox. The customer wanted the ability to quickly locate and communicate with travelers during a time of crisis.
Fox World Travel is an SAP Concur partner and didn’t grow to be a leading, global travel management company by chance. Since its founding in 1960, this innovative organization has differentiated itself by going above and beyond. Instead of one-size-fits-all solutions, the Fox team customizes every travel program to specific client needs, combining the best tools and technology with human ingenuity to always “find a way.” Fox World Travel has partnered with SAP Concur for the past sixteen years to deliver an unwavering commitment to service excellence. It’s a partnership built on mutual trust, creativity, and a track record of success.
Feeling inspired and want to talk about creating a win together? Let’s create something to celebrate. Contact Fox today.
