
26 Countries, 1 Unified Travel Program
Managing travel across 26 countries can create challenges with visibility, consistency, compliance, and traveler safety. To address these complexities, a global manufacturer partnered with Fox
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Managing travel across 26 countries can create challenges with visibility, consistency, compliance, and traveler safety. To address these complexities, a global manufacturer partnered with Fox

Managing more than 30,000 rideshare bookings each year was creating administrative complexity and inefficiencies for a large logistics company. To streamline the process, Fox World

Signify had a specific division comprised of travelers based in Canada that faced the challenge of centralizing North American travel services and data globally for their Canadian-based division. The goal was to provide a single service platform for travelers from Canada and the U.S., establishing a single operational and reporting system that would facilitate streamlined services and travel experiences for their Canadian travelers. Additionally, Signify was required to comply with Canadian laws and regulations while ensuring access to Canadian airline content.

Fox World Travel’s client, a global leader in specialty vehicles and access equipment, partnered with Fox to optimize their travel management program. They utilized Fox’s expert data analytics team and advanced business intelligence platform, Cognition, to collect and analyze data from multiple sources. The customized dashboards provided valuable insights into booking trends, supplier preferences, and traveler behaviors. This allowed the client to make data-driven adjustments to policies, optimize supplier contracts, enhance the travel experience, and improve budget control and program compliance. The client’s travel manager praised the Cognition dashboards for unlocking a new level of program optimization.

The client has a very large travel volume with approximately 1,000 unused tickets on file at a given time. The client previously used a spreadsheet to track these tickets and was looking for interactive capabilities beyond a standard unused ticket report.

SAP Concur recommended Fox to a global recruitment company based on our close partnership status and Concur’s confidence in Fox to provide the leadership needed to consolidate the client’s travel across Europe, and eventually the United Arab Emirates and Asia. The company is rapidly growing and undergoing significant multinational expansion. When the company came to Fox, they had no consolidated travel program and were not utilizing a travel management company in the U. S. The travel policy was not mandated and experienced high rates of leakage, therefore the company was finding it difficult to control travel expenses worldwide.

Fox’s client had more than $80,000 tied up in unused tickets and welcomed collaboration with Fox to identify problem areas and develop a plan for lowering their unused tickets volume. Fox worked with the client to take a multifaceted approach to reducing their number of unused tickets.

Fox’s client had a large number of travelers booking hotels outside of the managed travel program. To remedy this, the client updated their travel policy to state that there would be no reimbursement for travel booked outside the managed program. Even after this change, less than half of the client’s travelers had a hotel attached to their overnight air reservations.

Ashley Furniture previously relied on static reporting, pulling travel program performance data manually to create reports. This process became tedious and labor-intensive, which ultimately hampered problem-solving efforts for the travel manager. Having to manually create reports also limited visibility to real-time data, where stakeholders were only able to view basic metrics and lacked real-time data insights.

Low adoption of approved booking channels can limit visibility into travel spending, reduce program effectiveness, and create gaps in traveler safety. When a manufacturing company

The client, a leading advisory, tax, and assurance firm, was growing rapidly and needed a more robust expense management system to scale with its expansion. The client transitioned to the Chrome River expense management system to accommodate this growth and improve their expense management process.

SITUATION: Virtual payment solutions have revolutionized the travel industry, making it easier and safer for companies to prepay travel expenses for employees and temporary staff without distributing corporate credit cards—eliminating the need for travelers to use personal credit cards. However, this solution is still evolving, and some hotels have not adopted this technology, as in the case experienced by one of Fox World Travel’s clients who provide in-store support services to retailers nationwide.
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