Education Drives Experience and Compliance

When a leading packaging and supply chain company wanted to improve travel program compliance and build greater awareness among its workforce, Fox World Travel developed a customized Traveler Education Series focused on policy, preferred booking practices, online booking tools, traveler resources, and safety. The initiative helped employees better understand how to navigate the travel program while reinforcing the value of compliant booking. The result was a 26-point increase in NPS to 65, along with reduced non-compliant bookings and greater use of preferred suppliers that strengthened vendor negotiations and helped lower travel costs. Discover how a thoughtful approach to traveler education helped turn greater program understanding into stronger compliance, satisfaction, and business value.