Check out our library of examples and successes that our engaged roster of clients tout. What you won’t see, is a solution that perfectly fits your need. It’s because we built it for someone specific—that’s what we do. But what you WILL see is a long line of projects and wins we have worked hard on to deliver to our clients that create industry leading results.
Managing more than 30,000 rideshare bookings each year was creating administrative complexity and inefficiencies for a large logistics company. To streamline the process, Fox World
The client, a multimillion-dollar freight and logistics company, has two longtime on-site agents who handle all traveler bookings. Because travelers are familiar with the on-site agents, the client wanted a travel management company who would work behind the scenes without the travelers’ awareness.
Signify had a specific division comprised of travelers based in Canada that faced the challenge of centralizing North American travel services and data globally for their Canadian-based division. The goal was to provide a single service platform for travelers from Canada and the U.S., establishing a single operational and reporting system that would facilitate streamlined services and travel experiences for their Canadian travelers. Additionally, Signify was required to comply with Canadian laws and regulations while ensuring access to Canadian airline content.
Fox World Travel’s client, a global leader in specialty vehicles and access equipment, partnered with Fox to optimize their travel management program. They utilized Fox’s expert data analytics team and advanced business intelligence platform, Cognition, to collect and analyze data from multiple sources. The customized dashboards provided valuable insights into booking trends, supplier preferences, and traveler behaviors. This allowed the client to make data-driven adjustments to policies, optimize supplier contracts, enhance the travel experience, and improve budget control and program compliance. The client’s travel manager praised the Cognition dashboards for unlocking a new level of program optimization.
Unused airline tickets can quietly tie up a significant travel budget and create unnecessary administrative work. When a transportation and logistics company discovered more than
The client has a very large travel volume with approximately 1,000 unused tickets on file at a given time. The client previously used a spreadsheet to track these tickets and was looking for interactive capabilities beyond a standard unused ticket report.
Fox’s client had more than $80,000 tied up in unused tickets and welcomed collaboration with Fox to identify problem areas and develop a plan for lowering their unused tickets volume. Fox worked with the client to take a multifaceted approach to reducing their number of unused tickets.
A Fox client in the transportation and logistics industry relies heavily on Greyhound bus transportation as a low-cost option for recruit travel. The client was seeking a streamlined solution for booking transportation to their training centers across the U. S. to meet their high recruitment and new hire training requirements. Because Greyhound content is not available via traditional reservation systems, the client’s recruit travel process with their previous travel management company (TMC) was manual and lengthy, and there was no way for the company’s nearly 60 recruiters to compare cost and traveler experience options.
Ashley Furniture previously relied on static reporting, pulling travel program performance data manually to create reports. This process became tedious and labor-intensive, which ultimately hampered problem-solving efforts for the travel manager. Having to manually create reports also limited visibility to real-time data, where stakeholders were only able to view basic metrics and lacked real-time data insights.
Low adoption of approved booking channels can limit visibility into travel spending, reduce program effectiveness, and create gaps in traveler safety. When a manufacturing company
On July 19, 2024, Fox World Travel faced a major IT disruption due to a faulty update from CrowdStrike, which led to widespread system failures and a significant increase in call volume and duration. Our IT team swiftly mobilized, prioritizing customer-facing roles, and successfully restored functionality by the afternoon, ensuring our commitment to exceptional service remained intact despite the unprecedented challenge.
Our agents needed an integrated platform to identify and reserve options unavailable in the traditional agent reservation system to give our customers the best deals and the broadest possible range of travel content. Fox also needed a better system to efficiently book travel for our customers and be empowered with confidence, regardless of their level of travel industry experience.
Feeling inspired and want to talk about creating a win together? Let’s create something to celebrate. Contact Fox today.
