Automating the Expense to Billing Process

Unused airline ticket credits were creating unnecessary costs and administrative challenges for a transportation and logistics company, with more than $80,000 sitting unused across its travel program. Fox World Travel partnered with the organization to implement a proactive strategy that combined enhanced visibility, automated refund processing, and traveler engagement tools to maximize the value of existing ticket credits. The results were transformative: within one year, the company reduced its unused ticket balance by 82% and established a sustainable process to keep future balances under control. See how Fox helped turn overlooked travel spend into meaningful savings while improving the overall efficiency of the travel program.