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Supporting You with proven results from unique obstacles Fox turned into opportunities

No two stories are the same

Check out our library of examples and successes that our engaged roster of clients tout. What you won’t see, is a solution that perfectly fits your need. It’s because we built it for someone specific—that’s what we do. But what you WILL see is a long line of projects and wins we have worked hard on to deliver to our clients that create industry leading results.

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Case Studies

From Chaos to Control

On July 19, 2024, Fox World Travel faced a major IT disruption due to a faulty update from CrowdStrike, which led to widespread system failures and a significant increase in call volume and duration. Our IT team swiftly mobilized, prioritizing customer-facing roles, and successfully restored functionality by the afternoon, ensuring our commitment to exceptional service remained intact despite the unprecedented challenge.

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Empowering Agents Through Technology

Our agents needed an integrated platform to identify and reserve options unavailable in the traditional agent reservation system to give our customers the best deals and the broadest possible range of travel content. Fox also needed a better system to efficiently book travel for our customers and be empowered with confidence, regardless of their level of travel industry experience.

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Fox World Travel + SAP Concur: 2 Decades of Innovation to Bring Unique, Customized Travel Programs to Clients

Fox World Travel is an SAP Concur partner and didn’t grow to be a leading, global travel management company by chance. Since its founding in 1960, this innovative organization has differentiated itself by going above and beyond. Instead of one-size-fits-all solutions, the Fox team customizes every travel program to specific client needs, combining the best tools and technology with human ingenuity to always “find a way.” Fox World Travel has partnered with SAP Concur for the past sixteen years to deliver an unwavering commitment to service excellence. It’s a partnership built on mutual trust, creativity, and a track record of success.

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Feeling inspired and want to talk about creating a win together? Let’s create something to celebrate. Contact Fox today.

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Fox World Travel