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No two stories are the same

Check out our library of examples and successes that our engaged roster of clients tout. What you won’t see, is a solution that perfectly fits your need. It’s because we built it for someone specific—that’s what we do. But what you WILL see is a long line of projects and wins we have worked hard on to deliver to our clients that create industry leading results.

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Case Studies

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Transition to Travelport Smartpoint Exceeds Expectations

January 25, 2023

Situation: The client, a leading commercial furnishings company with its own dedicated in-house travel department, selected Fox World Travel (Fox) as their new travel management company. Before partnering with Fox, the client used a different reservation (GDS) system than the Travelport Smartpoint platform offered by Fox. The challenge presented to Fox was to ensure a seamless transition to Travelport Smartpoint with the least amount of disruption to their travelers or organization.

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Customer Service

Custom On-Site Configuration

April 1, 2022

The client, a multimillion-dollar freight and logistics company, has two longtime on-site agents who handle all traveler bookings. Because travelers are familiar with the on-site agents, the client wanted a travel management company who would work behind the scenes without the travelers’ awareness.

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Agent Productivity

Travelport Smartpoint Drives Process Efficiency and Agent Productivity

January 10, 2022

Our agents needed an integrated platform to identify and reserve options unavailable in the traditional agent reservation system to give our customers the best deals and the broadest possible range of travel content. Fox also needed a better system to efficiently book travel for our customers and be empowered with confidence, regardless of their level of travel industry experience.

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International Rate Desk Savings for On-site Configuration

August 12, 2020

The client has an on-site agent configuration and routes their international itineraries to Fox for review. The on-site agent booked roundtrip itineraries for two travelers from Indianapolis, Indiana, to Vilnius, Lithuania (IND > ORD > FRA > VNO). The itineraries were booked as business class on United Airlines with a total of $12,752.23.

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