
Reliable Customer Service Matters More Than Ever in Today’s Travel Landscape
If the past few months have taught us anything, it’s this: travel disruption is no longer an exception, but rather the environment we operate in.
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If the past few months have taught us anything, it’s this: travel disruption is no longer an exception, but rather the environment we operate in.

Your Supplier Solutions March 2026 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck

We are excited to announce a strategic partnership with Oversee to implement HotelSaver, Oversee’s AI‑powered hotel re-shopping and performance optimization solution.

Your Supplier Solutions February 2026 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

Airline pricing has long been driven by dynamic pricing models, where complex algorithms adjust fares in real time based on factors like demand, competitor pricing, seasonality, and booking windows. This approach enables airlines to maximize revenue by selling seats across multiple fare classes—economy, business, and beyond.

Your Supplier Solutions December 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

As we move to the end of 2025, the Transportation Security Administration (TSA) has introduced several new travel security updates that will impact both business and leisure travelers. Whether you’re flying for the holidays, taking a business trip, or planning a much-needed vacation, understanding these new TSA rules can help you avoid delays and move through airport security more efficiently.

The re-platformed SAP Concur Travel Online Booking Tool features a new, consumer-like user experience, robust content, and innovative solutions. Notable features include: New consumer-like

In today’s volatile travel landscape, unmanaged travel isn’t just inconvenient; it’s a corporate risk. To safeguard employees, protect budgets, and ensure business continuity, organizations need

Your Supplier Solutions November 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

Your Supplier Solutions September 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

As employees book travel for business meetings and events, there is a lot that goes into the process making it appear complex to some. While organizations often have a corporate travel policy that employees should follow, that doesn’t always happen, leading to “booking leakage.” So, just what is booking leakage and how does it affect your travel program success?

Your Supplier Solutions August 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

To say our team at Fox World Travel is buzzing after the GBTA Convention in Denver is an understatement! With 5,000+ attendees, hundreds of presenters,
Your Supplier Solutions July 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

Forget the jargon; let’s delve into the nuts and bolts of Dedicated Service Models and how this travel program supports the traveler experience. This isn’t just about buzzwords like “control” and “personalization” – it’s about unlocking tangible benefits for your people.

Your Supplier Solutions June 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.
Your Supplier Solutions May 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

Your Supplier Solutions April 2025 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

We are excited to introduce Fox Connect, a new user-friendly artificial intelligence (AI) platform that optimizes corporate travel management. Fox Connect simplifies essential services like reporting, trip management and business intelligence for travel managers and travelers. Fox Connect’s comprehensive solution assists with personalizing experiences, collecting real-time data, customizing reports and proactively communicating features for efficient travel management.

Starting May 7, 2025, a REAL ID will be required for domestic air travel and entry to many federal facilities. This means your standard driver’s license may no longer be enough. Let’s review what a REAL ID is, why you need one, and how to get yours before the deadline. We’ll also answer your most frequently asked questions to ensure a smooth and stress-free travel experience.

In 2024, we strengthened our position as an industry leader. We introduced technology innovations, formed strategic partnerships, and celebrated team achievements recognitions—all of which have shaped our business travel services and offerings.

Your Supplier Solutions December 2024 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

Read on as we share insight from Marie Hodges: Travel & Expense Manager for Provisur Technologies. When it comes to traveler experience, Provisur Technologies Travel & Expense Manager, Marie Hodges has high expectations of Travel Management Companies (TMCs).

Your Supplier Solutions October 2024 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

CIO Sam Hilgendorf embarked on a cross-country speaking tour, addressing GBTA Chapters in Arizona, Michigan, Green Bay, Philadelphia, Missouri, and Utah. His presentations focused on demystifying generative AI, exploring its practical applications in the travel industry, and sharing Fox World Travel’s experiences and insights.

Your Supplier Solutions August 2024 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck.

At Fox World Travel, we pride ourselves on offering customized travel programs that cater to the unique needs of each client. Our dedicated service models are designed to provide personalized support, ultimate control, and a high-touch travel experience. Whether you employ your own agent(s) or prefer a dedicated Fox agent(s) to work exclusively with your travelers, we have the expertise to support various configurations, including onsite, rent-a-plate, or corporate travel desk.

Your Supplier Solutions June 2024 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck

“Bleisure,” the mix of business and leisure travel, is expanding as the share of U.S. employees working remotely raises, allowing them to extend trips for personal exploration. As you can imagine, this trend complicates budgeting, as remote work entails varied expenses unlike those in traditional office environments. However, these long-haul excursions don’t come without their own set of travel hiccups.

We are excited to announce the strategic expansion of our business travel team with the appointments of three industry veterans.

Your Supplier Solutions April 2024 Business Travel Updates from Vice President of Supplier Solutions, Mike Heck

Don’t miss out on Vice President of Supplier Solutions, Mike Heck’s business travel updates for February 2024.

Don’t miss out on Vice President of Supplier Solutions, Mike Heck’s business travel updates for January 2024.

In the fast-paced world of corporate travel, the importance of a secure and stable travel management partner is underscored by a wealth of facts and statistics. Businesses seeking success and peace of mind in the ever-changing travel landscape understand that having a reliable guide is not just beneficial – it’s a necessity.

Hotel Management Programs offer numerous benefits for both travelers and organizations. By implementing a hotel program, organizations can save on average $61 per stay, providing cost savings for their travel program. See what the program includes…

Why is hotel attachment important? There are benefits to increasing the hotel attachment rate from a company & traveler perspective. By increasing hotel volume through a TMC (travel management company), the company can get better deals and negotiate contracts to save the company money.

Custom can be defined in different ways. It means different things to different people. Custom to us means we dig deeply to learn what your

In an attempt to do anything possible to find the lowest possible airfare, consumers are “Skiplagging”, the practice of booking an itinerary where the stopover is the actual and intended destination of the traveler.

We invite you to watch and see why you can Expect More from Fox when partnering to manage your organization’s travel program.

Before Connie Pronschinske, Ashley Furniture’s Travel Manager, implemented Fox’s Cognition she learned about her travel program’s performance by viewing static reports that she manually manipulated.

The face of business travel has undergone significant changes in recent years. To enhance their corporate travel experience, organizations are increasingly recognizing the importance of incorporating technology into their travel programs. In this blog, we delve into the significance of customizing technology in a business travel program and explore the advantages it offers.

One of the trends returning to travel management is a dedicated account agent service model. Not to be confused with a designated team, this type of travel management program is built by using an on-site or rent-a-plate configuration. Learn more about how this travel management configuration can support your business travelers.

As business travel continues to grow, so do the responsibilities of the modern-day travel manager. Many are now tasked with event and meeting management in addition to corporate travel, and working with a single provider for both your business travel and meeting and incentive needs can bring several benefits to your organization.

As travel services manager for a 4000-employee business and personal insurance provider, Jenna Joswick thought she knew everything her online booking tool offered. It wasn’t until the mutual insurance company contracted with Fox World Travel as their travel management company that she became aware of some lesser known, but extremely helpful, features of the tool.

What’s the difference between duty of care and risk management? When it comes to travel, the two terms are used somewhat interchangeably. While they are related, they are very different.

Ben Claxton expands upon the importance of online adoption for a corporate travel program. This refers to the use of a designated OBT to make travel arrangements, which can help businesses reduce costs and streamline their travel booking processes.


The new year rings in opportunities for a fresh start. Resolutions are set and new habits are formed. It’s no different for your organization’s travel program.

Fox World Travel’s VP of Supplier Solutions, Mike Heck provides his Business Travel update for January 2023.

Planning an incentive program for your most profitable customers or an executive retreat for your top decision makers? Do you know the ins and outs of the planning process, the best hotels to book or the latest negotiation trends? Relying on your third-party meeting and incentive planning team is your best way to check all the boxes and take your program to the next level.

Fox World Travel’s VP of Supplier Solutions, Mike Heck provides his Business Travel update for December 2022.

Fox World Travel was exclusively invited to an educational summit in Cancun which brought together suppliers and event planners. The time allowed us to immerse ourselves in the destination and showcased why Cancun continues to be a top meeting and incentive destination.

Fox World Travel is excited to announce a new partnership with Tripkicks to offer insights which influence traveler behavior by providing the important information they need to be better prepared before they book their trip.

We’ve provided a list of some of the fees most significantly impacting meeting and event budgets, as well as a few which are new to the industry.

Read how the Fox Meetings & Incentives team supported Bright Orthodontics through all the twists and turns of planning a corporate retreat amidst a global pandemic.

There are many components that go into a travel policy, and especially now, policies can enhance and support your company travel program. It’s more important than ever to stay on top of the basics so that you can optimize opportunities for a safe and secure traveler experience.

Our Business Travel team and GBM Consulting have created a first-of-its-kind partnership to help growing companies that have travel management needs benefit from economies of scale and program leadership traditionally available to only larger travel programs.

Fox World Travel’s VP of Supplier Solutions, Mike Heck provides his Business Travel update for October 2022.

We’ve weathered not being able to meet in person, putting proper protocols in place to meet safely, and the challenges of hotel availability in 2022, predicted to last through early 2023, but the latest challenge corporate meeting planners are up against is budget restraints.

Tips and tricks on how to navigate a business travel convention as a first timer.

At Fox, we support and stand behind the initiatives WINiT has brought to the forefront of our industry. At GBTA 2022 we had two of our Fox family members, Beth Marino, Chief Experience Officer, and Vivian Maxwell-Smith, Global Sales Director attend the WINiT summit. Read on as they illustrate their experience at the summit and share why WINiT is personally important to them.

Just as we are seeing across the hospitality industry, service disruptions, price increases and hotel availability continue to be the biggest challenges for meeting and incentive events.

Several leaders at Fox World Travel were recently invited to spend the day with the United Airlines (UA) leadership team at ORD. It was a great insight into what goes on behind the scenes to ensure the customer experience while transiting ORD on UA remains best in class.

Fox World Travel’s award-winning application and product development team created an innovative, proprietary service enhancement within the Fox Portal, giving clients access to the full life cycle of an unused ticket to assist with reconciling expenses.

The role of corporate travel managers has shifted from that of gatekeepers of corporate travel policy to enablers of a positive and productive experience for business travelers. Fox’s entire business philosophy focuses on advocating for the traveler journey. Here are three ways Fox has supported clients in this ever-changing travel environment:

As an organization founded on relationships that build trust and provide peace of mind, Fox has the first-hand knowledge and experience, of not just the function and best practices of travel (that’s a given), but of the anxieties and fears travelers often have.

A conversation with Ryan Benhoff, EHI TMC Sales Manager, and Mike Heck, Fox World Travel’s VP of Supplier Solutions.

As the travel industry continues to fluctuate, the relationships between travel management companies and suppliers are even more critical.

See how Fox’s technology and persistent desire to Find a Way, helped an organization bring all four airlines’ UATP balance to zero, saving them more than $1.3 million in unused tickets.

Here are a few best practices that will help you, as a travel manager, highlight the impact you can make within your industry and organization.

It is exceedingly difficult to measure performance, as most airlines are having very rapid schedule and market changes. As prices continue to rise drastically, it will be pivotal to continue to focus on your airline programs.

Planning an incentive travel program for your most profitable customers or an executive retreat for your top decision makers? Read our ins and outs of the incentive planning process.

There’s no denying that a strong professional network can have an incredible impact over your career success. Networking will help you develop and improve your skill set and stay on top of the latest trends in your industry and job market.

Following SAP Concur Fusion we reflected on the sentiment we felt on the tradeshow floor. From education sessions, private events, and mingling with industry connections, Fusion was an exciting leap toward the recovery of the travel industry.

How can you make your event impactful in providing quality networking opportunities to your attendees?

The world of travel is constantly changing. Since traveling is such an essential part of any company’s success, businesses need to focus on making transportation simple and hassle-free.

The development of new technologies is the fastest way airlines and airports can simplify and improve the customer experience. Our Vice President of Supplier Solutions, Mike Heck, shares some new and impactful technologies that are helping to shape the air transport industry and overall business traveler experience.

Here are three approaches to increase credibility and your influence within your organization as you navigate travel programs, financial impact and the health and safety of business travelers.

Technology impacts all parts of our lives – streamlining processes, allowing for instant communication, reducing costs and reducing the human power needed to complete tasks. What forms of technology can be used to impact your event?

Our business travel experts share tips and tricks to help travelers navigate their trips more efficiently, creating a better travel experience. At the end of the day, we are not happy unless our clients are happy because the traveler experience is what defines our accomplishments.

Ideas you can include in your meeting and incentive planning to show your attendees just how much you appreciate them. Whether a simple gesture or an elaborate production, each experience makes your event a little more special to those you value most.

Whether IMPACT for you today is around cost savings, traveler resources or simply tracking and efficiency, Fox has strategic partnerships in place to support your objectives.

At its best, a well-crafted travel policy should be guided by basic best practices, not just thoughts and ideas. There are so many components that go into a travel policy, so it’s easy to lose sight of the basics and miss opportunities to optimize and streamline things internally for you at your organization. Here are a few minor things that can have a big IMPACT on your travel program.

Now more than ever, organizations are critical of their travel budgets. Determining the seemingly mythical “true cost of a travel” has long been a goal of TMCs, travel managers and accounting teams everywhere. Fox has built an integration for our proprietary Cognition business intelligence platform that allows us to calculate this number for our clients.

As GBTA 2021 wrapped, we are reflecting on the sentiment we felt on the tradeshow floor. From education sessions, private events, and mingling with industry connections, GBTA 2021 was an exciting step toward the recovery of the travel industry.

While 2021 has brought many challenges to the meeting and incentive industry, it has also provided us the opportunity to make improvements to our overall

George Kalka, vice president of business travel was recognized by the Global Business Travel Association (GBTA) as a Global Leadership Professional® (GLP) at the GBTA Conference.

As GBTA 2021 approaches, we are looking forward to the fresh ideas, exciting innovation and unrelenting passion that the largest annual business travel convention brings.

Fox World Travel was announced as a 2021 Travel Weekly Magellan Award recipient for the Custom Technology Innovations in the Travel Advisor Organizations – Overall-Technology

Every survivor’s cancer journey is their own. Prior to my diagnosis, I thought breast cancer was, well, breast cancer. Five years ago, I heard the words no one wants to hear, “you have breast cancer”. In my early forties with no family history and no lump detected, I was about to learn a whole lot more about the uniqueness of cancer.

Sustainable travel has become a hot topic over the last few years. As the health of the planet has become a global concern, sustainable travel is a goal and responsibility for all of us, from travel providers to travelers themselves, to reduce or eliminate their carbon emissions and other practices that have harmful environmental impacts.

As Travel Category Manager at Motorola and now Sysmex America, Tam Clark specializes in strategic sourcing of corporate travel. She’s been involved in choosing new TMCs and has advice for travel managers looking for the best experience possible for themselves and their travelers.

The Global Business Travel Association (GBTA) Convention is the largest annual business travel conference and a prime example of an industry event that can help grow

No matter how large or small your travel program is, you have travelers who are affected by your travel policy decisions. It’s important to think about the individual traveler and their journey to identify areas where there may be pain points. Consider these simple policy changes if elevating your traveler journey is on your priority list.

Technology is integral to every part of the traveler journey. This is where a technology-driven travel management company, like Fox World Travel, excels. We place a high priority on technology innovation. Learn how Fox stays on top of the latest trends in travel technology.

Silent travelers can be found in every organization’s travel program. How are you listening? Silent Travelers are our most challenging travelers to hear. Often, they are technology-forward, self-sufficient employees who are less likely to communicate through traditional channels. With Generation X and Millennials representing the majority of today’s workforce, the silent traveler population has significantly grown.

Meetings are making a strong come back and are experiencing a visible transformation along the way. With a heightened focus on the individual safety and

Six months into 2021, Fox is seeing the demand for incentive trips soar. Face to face conversations, reuniting with business acquaintances, awards given in front

With Carrie Johnson, Travel Manager, Exact Sciences A recent Fox World Travel survey of travel managers found that their primary concern in returning to travel

Duty Of Care: An organization’s legal obligation to do everything reasonably practical to protect the health and safety of employees. Duty of Care has always

Business travel looks different for every organization and priorities can shift. At Fox, we pivot based on our customer’s unique needs, most often leaning on

Your data, and thus, your ability to make important decisions can sit in so many unconnected places. See how Fox tackled the project to ensure our customers would have what they needed, when they needed it with real-time dashboards and data visualization.

Partnering with a TMC has a return on investment that goes beyond just monetary savings. By preparing to talk about the following key topics, you’ll be able to show your leaders the full value of a managed travel program.

Before becoming Travel Coordinator with the Houston Rockets and then CAA ICON, Cassie Edwards spent the majority of her career in sales with Continental and United Airlines. Although her travel industry experience proved a valuable foundation for a travel manager role, she also needed to learn the intricacies of overseeing a corporate travel program. To do that, she leaned on her professional relationships, travel industry resources and her travel management company.

As the health of the planet has become a global concern, sustainable travel is a goal and responsibility for all of us, from travel providers to travelers themselves, to reduce or eliminate their carbon emissions and other practices that have harmful environmental impacts. Find out what different players in the business travel industry are doing to ensure that we continue to have a beautiful, healthy planet to explore.

March 8 marks International Women’s Day, a global day celebrating the social, economic, cultural and political achievements of women. Fox World Travel is honored to be announced as the recipient of the Company Achievement Award for Creating a Company Culture for Women to Advance and Succeed at the annual WINiT Gala. WINiT By GBTA is a global network of over 3,000 women and men focused on driving positive change for the career mobility of women in travel-related industries.

Fox World Travel is thrilled to celebrate our Chief Experience Officer Beth Marino as the recipient of the Top 50 Women in Travel award at the annual WINiT Gala. WINiT By GBTA is a global network of over 3,000 women and men focused on driving positive change for the career mobility of women in travel-related industries.

As record-low temperatures are causing mass resource shortages throughout Texas and prompted a federal emergency declaration, Fox World Travel has jumped into action to help one of our clients navigate the crisis. The client, an essential grocery chain with a large presence in the affected areas, reached out to Fox to execute the custom disaster recovery plan we initially developed to aid during a hurricane response.

Evaluating the needs of your travel program can be a challenging process, especially given the drastic changes in the industry. It is crucial to understand not only what your travel management company (TMC) offers in terms of personalized service, travel supplier vendor agreements, negotiations and technology offerings, but quite possibly even more important is their strength and “staying power”.

Although many travel managers have been able to base their organization’s return to travel decisions on CDC guidance, local government restrictions and the personal comfort of their travelers, those serving organizations providing essential services needed to devise strategies to keep travelers safe and comfortable during the spread of COVID-19. As the Travel Management Company for several essential service organizations, Fox World Travel supports travel managers and travelers in several ways.

The role of a travel manager can often feel more like a communications coordinator. Between policy changes, travel restrictions, duty of care and technology updates,

What is your TMC doing for you while your travel is stalled? Your role as a travel manager is just as important, if not more, than usual. Many travel managers are getting more questions than ever from your organization and travelers on your travel policy and program.

See how Fox developed a custom airline waiver table that pairs with its best-in-class ticket tracking platform to automate the application of unused tickets for those utilizing an online booking tool.

When a company is ready to approach staff business travel needs strategically, it often looks to the services and products a travel management company provides.

Fox World Travel has been awarded a Travel Weekly Magellan Gold Award for innovation for their development of new unused ticket technology in response to COVID-19.

Fox World Travel has been awarded a Travel Weekly Magellan Gold Award for innovation for their custom implementation dashboard, which was developed with the customer

Virtual meeting platforms widely vary on services and their price point. It is important that you determine the needs for your event and get quotes from vendors who can provide the services you need. By utilizing a virtual platform, you can take your meeting to a whole new level and increase attendee engagement.

Virtual meetings have become a necessity for this year, but that doesn’t mean they are going away any time soon. Though we’re all burned out on buzzwords and concepts like “new normal”, organizations need to consider how those things will impact event plans and start thinking ahead.

Fox World Travel recently launched accelerated implementations to support business travel programs in making a quick transition when the unexpected happens. We’ve interviewed Fox’s Project Management Office (PMO) Manager Chasity Schlimm, who leads our implementation strategy to talk about this new program and how planning for an essential pivot can protect your organization, and in some cases save your reputation.

On October 10, Fox World Travel joins in observing World Mental Health Day. According to the World Health Organization, close to 1 billion people are

At Fox, innovation and passion are at our core. We regularly encourage and empower our associates to live by our mantra of “Find A Way”

For anyone in the travel industry, the past few months have certainly been a constant state of new challenges. Fox Director of Global Development & Sales Operations Tifani Jones just passed her first 100 days on the job, and we’ve asked her to reflect on her time with Fox and what gave her the confidence to take the leap and Fox.

Fox World Travel received honors for its Cognition business intelligence platform this week with a nomination for the 2020 Insight Innovation Awards, which spotlights companies in Northeastern Wisconsin who are using creative and original ideas to make a difference in their industry.

A lot is changing in the world today— almost on a daily basis. One thing that isn’t changing is our need to connect. Networking, business

The past few months have been a roller coaster ride for the entire industry, to say the least. But it ignites our passion for helping

To help make sure you and your team were positioned to succeed in the future, we wanted to offer a few helpful tips so you can have a successful implementation of your travel program.

Read a few of the ways we’ve been able to help our Fox customers feel supported throughout their entire trip as they made the journey home safe and sound.

Here are 3 ways you can prevent fraud in your online booking tool, so nothing slips by you.

It is important for organizations to be diligent about unused ticket management. Fox World Travel is sharing our insights on how you can effectively track and reuse your tickets and, in turn, save money.

Fox World Travel is pleased to welcome Tifani Jones as the new Director of Global Development & Sales Operations for Fox’s Business Travel division. During such a challenging time where the entire travel industry is so strongly impacted, Fox World Travel is investing in talent that will add to the expertise, fortitude and stability of the internationally known travel management company.

With so few people traveling, airports are taking precautions to help keep people safe as they travel. If you still have to travel during this time, we wanted to share some of the new technology being used and developed.

Sometimes it can be difficult to explain to them the benefits of booking within policy and through the proper channels, too often its only after a sticky situation occurs that travelers really see the benefit of their travel policy. As a part of your ‘business traveler adventure series’ we are taking a look at duty of care in this story.

In this day and age, duty of care is one of the most important things for organizations to consider in their travel policy. While often

Fox World Travel is always here to support travelers before, during and even after their flights. We also offer our tools and technology with organizations so they can keep up to date with their employees during their travels. That’s why Fox is excited to offer its new duty-of-care tool with the new Magnatech Travel Management Solutions’ SafeToGo Risk Messaging platform.

It’s Friday. It’s 4:30 p.m. and Megan has found herself in a position that most business travelers have been in at least once in their

“Here I go again on my own, Going down the only road I’ve ever known, Like a drifter, I was born to walk alone.”

At Fox, the ability to go above and beyond to find custom travel solutions for companies and organizations is what gets us out of bed

For those in the United Kingdom and all of Europe, the idea of Brexit has been on people’s minds for years. With such a big change coming soon, many lives are sure to be impacted. In fact, travel to and within Europe will also be affected by Brexit. That’s why we wanted to take the time to discuss the impact of Brexit and how travel managers should react to the change.

Fox World Travel is excited to announce a new partnership with Booking.com to offer additional hotel options and rates to our clients and travelers. This

When managing your corporate travel program, it is important to keep in mind the trends and habits of each demographic to make for a more enjoyable travel experience for all. Finding the needs of each group of people at your company will create an atmosphere they can appreciate.

With the continued evolution in the industry, it seems the travel buyer’s role is unlikely to slow down anytime soon. Fox is prepared to make a difference and simplify the lives of travel buyers because we know the stresses of the ever-changing responsibilities.

Fox World Travel’s Gina Maylath earned her GTP Certification to further her education in the travel industry in an effort to continue the top-notch support she provides her clients.

There is no better time to get a head start on evaluating your travel program than right now. Utilizing the data visualization offered by Fox’s Cognition is key to making life easier for travel managers looking to take advantage of a more data-driven approach.

No matter how large or small your travel program is, you have travelers who are affected by your travel policy decisions. It’s important to think about the individual traveler and their journey to identify areas where there may be pain points. Unhappy travelers can have decreased overall morale and job productivity, which eventually could cost the company.

Evaluating the needs of your travel management program can be a confusing process for businesses. It is crucial to understand what your business travel management company offers as you continue to evolve as a company and customize the services you prefer.

You’re probably aware that the data available to you continues to grow, and additional sources for that data seemingly get added daily. In your role, you are trying to use all this data to best manage travel budget and spend, ensure compliance to policy, leverage your preferred partners all on top of trying to keep your corporate travelers safe and satisfied.

As technology advances, so do the ways we analyze the world around us; travel is no exception. Platforms like Fox’s data visualization tool, Cognition opens up a whole new realm of data and information and new ways to explore it.

When it comes to the modern traveler, consider the many needs that make up their entire experience and what they want from not only their business travel, but also from their company culture. For example, the travel-obsessed millennial may be enticed by a company with a flexible travel policy that encourages and supports taking advantage of blesiure opportunities.

Regularly reviewing travel program performance, not only gives valuable insight into a company’s travelers’ behaviors, but also helps travel managers better align with their goals overseeing a travel program. Fox World Travel’s recent launch of its new business intelligence platform, Cognition, is changing the way companies look at reviews by enhancing the following areas.

Whether your travel program is mandated or not, increasing employee adoption provides well-reported benefits for travel managers, including enhanced duty of care and budgetary insights.

Industry-leading corporate ground transportation company Fox World Travel will be leveraging Lyft Business to provide an enhanced traveler experience and increased benefits through Lyft Business’ already implemented integration with other top travel vendors.

Cognition is the business intelligence product that our Data Analytics team has developed over the last year, and we are just launching for our clients. Cognition is defined as the process of acquiring knowledge and understanding through thought, experience, and the senses.

The largest business travel event of the year is a must-experience for all those who work in the industry. By combining some of the most

GBTA 2019 hosted a one-day event that featured first-in-class women’s leadership content delivered by a diverse collective of speakers representing a range of industries, experiences, and perspectives

Cybersecurity is important whether you’re traveling for fun or work. Now more than ever, taking precautions with your data and devices is imperative as data

Always looking for ways to integrate personalization into the traveler journey, Fox World Travel is excited to launch an enhanced SeatFinder tool within its online booking platform, Concur Travel. This improvement over Fox’s existing SeatFinder allows the traveler to customize preferences at every leg of their trip through the same, easy-to-use interface they’ve come to know.

All across the U.S., wellness trends are on the rise. This is no different in the meetings and events industry. From pre-event to post, companies

Guest post by Fox Chief Information Officer Sam Hilgendorf While attending SAP Concur Fusion 2019, a session that stood out to me was around Blockchain

Looking to get the most out of your SAP Concur site? Fox’s Online Technology Manager, Ben Claxton and Client Solutions Manager, JoHannah Greene have the

How can a travel management company help your organization? And what does a corporate travel management company do? Let’s find out.

Why is disruption management so important? Think about the impact of a 60-minute delay on the first segment of a connecting flight – it’s a frustrating travel day in the making. Helping travelers to avoid these situations is a big deal. While disruption can’t be eliminated, the corporate travel industry can do more to proactively avoid it.

Technology is integral to every part of the traveler journey. Whether it’s booking flights online, viewing your itinerary on a mobile travel app or reading hotel reviews, embracing technology is important. This is where a technology-driven travel management company, like Fox World Travel, excels.

More and more corporate travelers are shedding their business attire to hit beaches, shopping centers and theater districts when the work that brought them to their destination is done. It’s all a part of a growing trend called bleisure travel, a combination business and leisure trip that includes an extended leisure stay, often with family or friends.
In today’s rapidly changing airline environment, there seems to be daily news on mergers, alliances and joint ventures. As a corporate travel manager, it is

If the topic of travel and expense management conjures up images of piles of time-consuming, headache-inducing paperwork, crumpled receipts, confusing spreadsheets and maybe a clunky app, you’re not alone. In fact, according to Global Business Travel Association (GBTA), travelers list expense reporting among the top three frustrations of the travel process.

Fox World Travel has taken another step towards personalizing the traveler experience. In partnership with FlightGlobal, Fox is delivering predictive flight amenities to every traveler

Fox World Travel has selected the Cvent Business Transient platform, formerly known as Lanyon, to provide Fox business clients with a robust, industry-leading hotel RFP solution. This relationship will support Fox’s ability to manage their clients’ complex hotel sourcing.

While achieving business traveler satisfaction might seem like a lofty goal, business travelers are clearly dictating what they want and need to not only do the job right when they’re on the road but to happily keep coming back for more.

Guest post by George Kalka, Vice President of Global Client Solutions The payment landscape is changing. Most major credit card issuers have announced they will

When it comes to protecting your travelers and your company, you may be wondering: What is business travel insurance? And, does your company need it? Simply put — business trip insurance can make all the difference when the going gets tough on the road.

As a travel manager, you juggle a lot of responsibility. You want corporate travel tools, including business travel apps, to make your life—and the job of your business travelers—easier. So, when you’re looking for a travel management company, finding a team that offers more than the standard corporate travel booking tools is essential.

Fox World Travel recently introduced enhanced passenger on a plane technology. This new functionality provides real-time notifications and controls so organizations can proactively manage the number of passengers on one flight.

Travel program consolidation is a key objective for travel managers. Successful program consolidation results in cost savings, strong vendor relationships, greater travel policy compliance, and, often, streamlined program administration.

Any organization with staff who travel for business will at some point ponder how to write a travel policy. After all, an effective travel policy encourages staff to be wise stewards of company resources, supports employees while on the road, and helps to manage traveler stress. But if your organization has never tackled the task of writing a travel policy, the undertaking can seem overwhelming.

As any travel manager knows, business travel booking through a corporate travel program has a number of benefits. Personal safety support and reducing traveler friction rank near the top. In the travel industry, there’s a new term coined to describe the near-constant state of fear that many travelers experience these days: permanxiety.

Corporate travel safety is an essential consideration for any company, and the importance of fulfilling your duty of care responsibility cannot be understated. No matter what your business, how your employees travel, or where they go, having a duty of care travel plan in place is fundamental to your organization’s success.

For many organizations, the first quarter brings a time of reprieve from hotel program sourcing. Negotiations are likely finalized and preferred hotels are selected for the year. And, the turn of the year is a few months removed from the necessity of beginning analysis and strategy for next year’s RFP. It’s the ideal time for a hotel audit.

When marketplace disruption occurs, it is typically related to consumer demand. In the sharing economy, both ride and accommodation sharing has moved beyond the niche and become mainstream in the world of travel. In the case of these travel disruptors, they have established themselves by providing something to the traveler that was needed, wanted and smart.

To be at the forefront of this challenge, Fox World Travel expanded their partnership with FlightStats to include new travel waiver technology that will help mitigate the impact of flight disruption. Fox Waivers 3i launched July 17, 2017, to better support our travelers when the unexpected happens.
Knowing the invoice is a powerful tool that follows travelers throughout their journey, Fox World Travel invested time and technology to enhance its features and functionality for travelers.

Keeping abreast of new travel technology can be an overwhelming task. With the rapid pace of innovation and continual release of new products, you could use an expert in your corner. Working with a technology-forward travel management provider, like Fox World Travel, is an ideal place to start and unravel the complexity of how to deliver the most value to your organization and travelers.
Feeling inspired and want to talk about creating a win together? Let’s create something to celebrate. Contact Fox today.