
Built for Better Performance
When a global healthcare technology company needed to improve the speed and accuracy of its high-volume travel program, Fox World Travel delivered a customized solution
Home Case Studies Page 2
Check out our library of examples and successes that our engaged roster of clients tout. What you won’t see, is a solution that perfectly fits your need. It’s because we built it for someone specific—that’s what we do. But what you WILL see is a long line of projects and wins we have worked hard on to deliver to our clients that create industry leading results.

When a global healthcare technology company needed to improve the speed and accuracy of its high-volume travel program, Fox World Travel delivered a customized solution

On November 6, 2025, the Federal Aviation Administration (FAA) mandated a significant reduction in U.S. air traffic due to the ongoing government shutdown resulting in staff shortages among air traffic controllers and TSA agents. Faced with thousands of flight cancellations, Fox World Travel activated its Rapid Response Protocol, by quickly mobilizing teams and utilizing its proprietary 3i Technology. This proactive approach provided personalized support to its client base, minimizing disruption and reinforcing Fox’s commitment to client care during a major travel disruption.

The client has an on-site agent configuration and routes their international itineraries to Fox for review. The on-site agent booked roundtrip itineraries for two travelers from Indianapolis, Indiana, to Vilnius, Lithuania (IND > ORD > FRA > VNO). The itineraries were booked as business class on United Airlines with a total of $12,752.23.

The client has a very large travel volume with approximately 1,000 unused tickets on file at a given time. The client previously used a spreadsheet to track these tickets and was looking for interactive capabilities beyond a standard unused ticket report.

SAP Concur recommended Fox to a global recruitment company based on our close partnership status and Concur’s confidence in Fox to provide the leadership needed to consolidate the client’s travel across Europe, and eventually the United Arab Emirates and Asia. The company is rapidly growing and undergoing significant multinational expansion. When the company came to Fox, they had no consolidated travel program and were not utilizing a travel management company in the U. S. The travel policy was not mandated and experienced high rates of leakage, therefore the company was finding it difficult to control travel expenses worldwide.

Fox’s client had more than $80,000 tied up in unused tickets and welcomed collaboration with Fox to identify problem areas and develop a plan for lowering their unused tickets volume. Fox worked with the client to take a multifaceted approach to reducing their number of unused tickets.
Feeling inspired and want to talk about creating a win together? Let’s create something to celebrate. Contact Fox today.